Director Of UX Product Design, Roundel + Martech (remote Eligible)

Director Of UX For Roundel And Martech Team

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Target's Global UX team is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target's guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target's digital experience by increasing ease, simplicity, value, and delight for every touchpoint.

As a Director of UX for the Roundel and MarTech team you'll serve a group of 10 designers and design managers responsible for both Roundel media and Target Messaging guest experiences and the ad-tech and marketing tech experience strategy, human and agentic workflows, and AI-driven innovation. Success for this leader requires the ability to understand Target's priorities and partner with a broad set of stakeholders to establish design & experience direction. Day to day you'll ensure your teams have what they need to thrive and deliver great work. This includes operating routines, insights, design direction, partner awareness, and a collaborative and inclusive culture. You will build trust and proactively partner with UX, Product, Tech, Data Science, Marketing, and Business leaders to set the stage for your team to achieve exceptional outcomes. You are curious, ask questions, and are driven to connect the dots. As an experienced practitioner within complex, highly matrixed organizations, you will seek to co-create strategies with cross-functional partners and believe we are better building on each other's strengths, while ensuring your team delivers high quality craft with efficiency and speed. You are adept at using data to articulate your rationale, are a clear communicator, can explain recommendations with authority and openness, and are comfortable advocating for design with partners and leaders. You have a demonstrated ability to build relationships and create impact through multiple levels of leadership including other Directors, Sr. Directors, and VPs and can maintain both drive and patience throughout the journey. As an experienced leader of people, you will coach, mentor, and guide a team of people leaders and ICs, helping them to grow and develop new skills, while increasing trust, transparency, and engagement. You have a demonstrated ability to strengthen both your own team and the overall UX organization and can thoughtfully scale your team with the right structures, roles, and responsibilities. You are comfortable leading through change and ambiguity and building a community of practice in a remote world.

Responsibilities:

• Define and drive experience vision and strategy for Roundel and MarTech Messaging
• Develop roadmaps in partnership with cross-functional leaders and across cross-organizational priorities
• Oversee scalable, AI-powered multi-channel experiences and lifecycles, including new personalized media and messaging formats
• Oversee AI-powered end-to-end marketing and ad-tech platform workflows, including CRM, CMS, campaign automation, decisioning and bidding, and performance management
• Define service blueprints and UX success metrics to baseline and optimize both system and experience outcomes, as well as enable AI-powered decision and agentic evolution
• Prioritize across a multi-platform and multi-stakeholder roadmap, using design leadership and co-creation methods to surface opportunities and guide tradeoffs
• Grow the team's ability to create high-quality, accessible, usable, AI-powered experiences that push Target forward
• Evolve the organization composition, assembling teams to successfully deliver on cross-area missions
• Support the growth of UX managers on the team through 1:1s, performance management, and other resources

About you:

• 10+ years of experience in UX/digital product design with a strong understanding of the craft of design
• Foundational understanding of digital retail and ad-tech businesses
• 5+ years of experience in people leadership with demonstrated experience in hiring, leading, and coaching high performing, cross-geography or remote teams. Experience managing teams of 15 or more a plus
• Experience working in large, matrixed, global or multi-national organizations a plus
• Ability to balance short-term and long-term thinking while raising quality and team performance
• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
• Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
• Experience successfully managing many stakeholders through all phases of the design process