Business Analyst Journey Design & Improvements

Business Analyst

The Product Journey tribe is looking for a Business Analyst within the Journey design & improvements team. The Business Analyst optimizes the business value by designing the insights/concepts and solutions for existing as well as future challenges/questions and/or business needs, by bringing the opportunities for improvement forward and by building the bridge between the business and the technical department.

Your tasks as a Business Analyst:

1. Analyzes business needs/challenges and/or questions: Together with customers and stakeholders you proactively gather the questions, issues and/or opportunities. You analyze the requirements and the impact on existing processes, systems, and tools. You inventorize, challenge and summarize the business questions, requirements, and improvement opportunities. You deliver the input for the value proposition and/or business case and/or decision-making.
2. Determines and facilitates the solution direction: Working closely with architects and technical staff, you explore and assess different solutions. You identify their effects on the organization, costs, and current procedures, including systems and interfaces. This ensures business operations run smoothly and leads to suggestions for enhancements. You also help decide on the best solution, guiding strategic and operational decisions. You facilitate the final choice for a solution (strategic and operational decision taking).
3. Documents of the chosen solution. Ensures the quality full legal compliance. Explains these elements to the technical teams for the implementation of the solution: You document the chosen solution and ensure the quality and full legal compliance. You explain these elements to the technical teams for the implementation of the solution. You describe the chosen solution direction (business requirements, user stories, etc.) and align it (and have it validated) with the business stakeholders. You develop and maintain coherent business processes and/or data and/or business requirements documentation or procedures (and/or training materials).
4. You set the acceptance criteria and approve the complete solution alongside stakeholders. Then, you lead them in properly carrying out necessary tasks, activities, and change management. If applicable, this also means testing of the solution.
5. You act as a point of contact and domain expert for internal stakeholders as well as external partners and/or vendors/suppliers. You organize the knowledge administration and manage the consistent documentation for this business domain.
6. You provide and/or consolidate the factual and/or statistical information and/or analyses to support operational and strategic decision-making

Our ideal Business Analyst:

• has a master or bachelor degree and 5 year of relevant experience
• has knowledge of Dutch & English
• has sharp analytical abilities and tackle problems effectively, turning theory into practical solutions through business analysis
• has a technical (or IT) affinity and relevant experience with process modeling, management, and documentation
• has good communication & stakeholder management skills

Onshore presence, in the office min. 2 days a week.

What we have to offer:

You are about to become a part of an embracing organization that greatly values your contribution. This company also ensures your work environment aligns perfectly with your requirements. This allows you to develop while taking care of your work-life balance. What else we throw into the tray?

All the space you need to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning opportunities, but you may just as well hit the pause button after a while or go in a completely different direction.

A varied job in which you produce tangible results and make your mark.

A competitive gross monthly salary that we complement with a host of fringe benefits, such as

• meal vouchers & ecocheques
• a hospitalization and group insurance
• a laptop, cell phone, phone plan
• mobility plan
• …
• The fine company of colleagues who are just as passionate as you. Opportunity to work from home. Discounts on Telenet products.

A stimulating work environment where you can indulge in the latest technologies. Interested in a varied and fun job?? Become a Business Analyst at Telenet.

Apply now!