Product Admin Team Lead - Canada

Team Lead, Product Admin

The Team Lead, Product Admin is tasked with supervising the day-to-day functions of the Product Data Specialist team. This role is essential for coordinating the daily workload and broader departmental obligations such as the New Item, Annual Cost Roll Project, and other assignments. The Team Lead will establish and manage processes that facilitate strategic growth for both team members and their duties, ensuring outstanding execution and world-class outcomes!

Key Responsibilities:

All the duties of the Product Data Specialists in addition to:

• Supervise the daily tasks of the Specialist team, encompassing both routine work and project assignments
• Ensure timely completion of projects through constant review and monitoring of specialist workloads
• Ensure accuracy of completed work, preparing feedback or additional training for specialists as necessary
• Focus on high-level and highly visible aspects of team members' responsibilities
• Provide stabilization of processes when changes occur and assist in any aspect needed when workloads shift
• Depict the team's responsibilities on IT projects and join in the automation/improvement of processes that affect the Specialist team
• Work directly with internal customers to answer questions regarding processes or specific requests
• Maintain knowledge of current business strategies to prioritize appropriate requests
• Work with the Manager to develop departmental goals and initiatives
• Formulate statistics, reports, and departmental metrics concerning key tasks including New Item, Maintenance, and Annual Cost Roll
• Identify needs for detailing existing processes and update departmental SOPs as needed
• Perform other duties as assigned

Minimum Requirements/Qualifications:

• Bachelor's Degree in business or related field with at least 2 years of experience in the Product Admin department
• 2-4 years of professional background using Microsoft Excel
• Excellent problem-solving and debugging skills with the capacity to perform effectively under stress
• Previous leadership experience a plus

Preferred Hiring Criteria:

• 2+ years of experience handling Fisher Scientific product data
• Proficient with Thermo Fisher-specific systems, including Mainframe, AS/400, and Cognos
• 1 year of familiarity with Microsoft Access

Knowledge, Skills & Abilities:

• Excellent organizational skills with strong attention to detail
• Ability to successfully multi-task with time-sensitive situations; ability to effectively prioritize projects and tasks
• Ability to initiate, manage, and adapt to change; exhibits change leadership skills
• Ability to work independently with minimal supervision
• Ability to delegate and empower others
• Driven to meet or exceed deadlines and expectations
• Knowledge of departmental procedures
• Ability to quickly grasp new software tools
• Leading by example, demonstrating the Thermo Fisher core values of Integrity, Intensity, Innovation, and Involvement