Product Manager - Remote Eligible

Product Manager

At Thoropass, we are revolutionizing the compliance and audit industry by integrating cutting-edge AI technology with expert human insight. Our team is dedicated to delivering exceptional customer experiences and high-quality outcomes.

We're driven by our mission to build a world that's safer for consumers and ensuring compliance is never a blocker to innovation. By bringing together remarkably talented individuals, we're looking to help the industry see compliance as an advantage. Join us as we collaborate to establish our platform as the world's leading choice for compliance and audit solutions.

These are the behaviors and skills we look for in our people. Living by these values ensures we are building a team that can grow together and deliver the best possible outcomes for each other and our customers.

• Take thoughtful risk: We solve for today while being considerate of tomorrow—creatively leveraging our tools and abilities to hit ambitious goals.
• Be curious, ask, and learn: We always seek to better understand our industry and our customers. We don't shy away from mistakes—using every bit of data to learn and iterate.
• Win together: Compliance is a team sport. We proactively engage with one another and check our egos at the door in search of the best ideas.
• Move the needle: Our goals are lofty for a reason. We set clear expectations, give direct feedback, and challenge ourselves to close the gap between those goals and results.

Thoropass is transforming the landscape of security compliance and audits. As the only all-in-one platform that combines compliance automation software with a tech-enabled audit firm and pentest services, we offer a modern approach to information security compliance and audit. Our AI-powered solutions, such as First Pass AI, are designed to streamline compliance and accelerate audits for frameworks like SOC, PCI, ISO, HITRUST, HIPAA, and more. Thousands of companies trust Thoropass for high-quality audit and assessment services, delighting in a truly differentiated experience.

Founded in 2019 and headquartered in New York, Thoropass has rapidly expanded with $97M in funding from top investors including J.P. Morgan, PayPal Ventures, Fin Capital, Centana, Canapi, and Bain Capital. We operate as a virtual, global company with a presence in over 18 countries. With substantial growth in both customers and revenue, we are strategically positioned for continued expansion in 2025 and beyond.

We're looking for a tech-savvy Product Manager to join Thoropass as we look to expand our Product team and create a best-in-class tool for security compliance management.

• Are you a collaborative team player?
• Are you customer-centric and a creative problem solver?
• Are you passionate about working with engineers, and do you have experience communicating complex product requirements?
• Are you ready to channel your aspirations and creativity into building user-centered products and driving positive and significant business impact?
• Are you highly organized and detail-oriented, with excellent communication skills and a strong bias towards getting things done?
• Are you an advocate of revolutionizing the security compliance field with cutting edge features and enhanced customer experiences?

If so, let's talk!

At its core, this job is about owning and managing product development from start to finish. You will be responsible for gathering requirements from sources, both internal and external, conducting competitive analysis, conceptualizing new features and enhancements, ruthlessly prioritizing features, communicating product specifications to engineers, managing day-to-day delivery, and tracking the success metrics of launched features over time.

Essential day-to-day activities include:

• Applying strategic thinking based on information obtained through formal requirements-gathering exercises to creatively conceptualize new features and enhancements to the product experience.
• Driving features forward in bi-weekly sprints and prioritizing their completion.
• Acting as a bridge between Design and Engineering teams to facilitate their interactions and clarify product development questions as they arise.
• Helping to develop quarterly product roadmap with buy-in from cross-functional teams to unite behind and deliver shared goals.
• Managing feature releases and ensuring smooth rollouts through proper internal and external stakeholder communication.
• Ruthlessly managing dependencies and performing data-driven prioritization of the team's backlog to ensure the team makes maximum customer impact.
• Creating and launching market-leading product offerings in partnership with sales, marketing, engineering, and customer experience.
• Analyzing and dispersing relevant product analytics/insights using product metrics.

The ideal candidate has 3+ years of experience, minimum in product management or a comparable discipline. Strong project management skills, including the ability to think and lead complex projects simultaneously. Experience in complete software development life cycle duties, including requirements gathering, design, estimation, prototyping, implementation, and quality assurance. Experience with Agile development and methodologies. Have shipped digital products before. Experience with project management tools such as JIRA and ProductBoard. Expertise with Heap, Segment, or similar Product Analytics tools. Software engineering background or experience working closely with software engineering teams. Collaborative to a fault, with a team-first attitude. Passion for technology and building a best-in-class digital experience. Firm grasp of technology architecture and the ability to understand complex product functionality, design, and technical issues in order to estimate feature development efforts and drive the right priorities, trade-offs, and resolutions. Ability to empathize with the customer and prioritize high-impact features on their behalf. Organized, self-directed, efficient, and able to manage multiple and complex projects in a timely manner. Effective communicator, presenter, and negotiator. Experience working and collaborating with diverse teams in a dynamic, rapid-growth environment.

• Experience in compliance, information security, privacy, or other technical industries

The salary range for this position is $120,000 - $150,000 and will be based on experience and skill set. Immediate access to health, dental, and vision care. Early equity in a fast-growing company. Hybrid work from home model. Flexible PTO. Stipend for home office equipment. Monthly wellness stipend.

Thoropass provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Even if you feel you don't meet every requirement, consider applying! Thoropass acknowledges the research which shows that women and people of color are less likely to apply for jobs when they don't meet all of the stated qualifications. However, we're looking for authentic innovators to blaze new trails and you just may be the right person for this or another role.