Community Engagement Experiential Marketing Manager - South Carolina - Remote Eligible

Community Engagement Experiential Marketing Manager

The Community Engagement Experiential Marketing Manager at T-Mobile is instrumental in enhancing brand visibility and strengthening community ties through strategic local events and partnerships. This role will support local marketing efforts through direct community engagement, event coordination, and customer outreach. This role is highly execution-focused and ideal for someone who enjoys being hands-on at events, managing logistics, and representing a brand in the field. You will be responsible for supporting community presence through planned events, coordinating brand ambassador teams, and executing local initiatives that increase awareness and interest in our services.

Job Responsibilities:

• Executes community outreach events and event initiatives. Coordinate logistics, staffing, and materials for all events in alignment with brand guidelines that enhance brand visibility and strengthen community ties.
• Assist with scheduling, supporting, and training brand ambassador teams in partnership with our agency to foster memorable customer experiences.
• Ensures alignment of experiential marketing initiatives with the company's brand standards and go-to-market strategies.
• Collaborates with cross-functional teams to optimize the impact of marketing initiatives.
• Serve as point of contact for property managers and community partners to support event success.
• Monitors and reports on the effectiveness of marketing campaigns and events.
• Serve as the on-site lead for local and regional events, ensuring a professional and engaging brand presence.

Knowledge, Skills and Abilities:

• Expertise in planning, organizing, and executing local events and partnerships to enhance brand visibility and community engagement.
• Ability to lead and supervise event activations and brand ambassador teams, fostering memorable customer experiences.
• Proficiency in collaborating with cross-functional teams and external stakeholders to optimize the impact of marketing initiatives.
• Strong organizational, project management, and multitasking skills.
• Ability to identify and resolve challenges efficiently during the planning and execution phases of marketing events.
• Skills in analyzing event outcomes and measuring effectiveness against brand loyalty and engagement metrics preferred.
• High proficiency in managing customer interactions and ensuring a positive brand experience during events.
• Excellent verbal and written communication skills for effective promotion and execution of events.
• Meticulous attention to detail to ensure seamless event planning and execution.

Qualifications:

• Bachelor's degree in Marketing, Business, Communications or a related field; or four years of job related, field experience.
• 2 years of planning and executing local events and partnerships for brand visibility and community engagement.
• 2 years leading and supervising event activations and brand ambassador teams.
• Must be able to lift or move materials weighing 5–25 lbs (e.g., tents, giveaway boxes). Most items can be transported using carts but may require lifting.
• Must be able to travel to and attend events and monitor local marketing activity – events often occur outside standard business hours during the day, afternoon, weekends, and holidays (occasional overnight travel may be required).
• 2 years collaborating with cross-functional teams to optimize marketing initiatives.
• At least 18 years of age.
• Legally authorized to work in the United States.

Travel Required (Yes/No): Local travel approximately 25–30%

Base Pay Range: $63,600 - $114,700 Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.