Sr Product Manager
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The Sr Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Sr Product Manager, Data thrives on data and has a deep hunger for data and experience building data-driven AI experiences. They build deep customer insight, critical thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Sr Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.
Job Responsibilities
- Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and roadmap.
- Identifies target customer(s) for existing or future products, and designs and drives end user product research.
- Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity
- Anticipates industry trends, direction, innovation, analyzes potential impacts or opportunities to customer / product, and incorporates analyses into product process.
- Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.
- Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunities for innovation of the product.
- Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first demeanor.
- Demonstrates customer insights for product vision, strategy, roadmap, priorities.
- Dives into data and builds value driven insights to drive business outcomes.
- Creates an environment and culture where the team is immersed in customer-first mindset.
- Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.
- Also responsible for other duties/projects as assigned by business management as needed.
Education and Work Experience
- Bachelor's Degree (Required)
- 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. Required
Knowledge, Skills and Abilities
- Experience in delivering large and complex business/technology initiatives. (Required)
- Consistent track record to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
- Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
- Project Management Experience with Agile backlog/project management tools. (Required)
- Experience building AI based products and understanding how AI technologies work is required. (Required)
- Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
- Experience in Web and App Analytics tagging is a plus
Licenses and Certifications
- At least 18 years of age
- Legally authorized to work in the United States
Travel Required (Yes/No): Yes