Sr. Product Manager, Data & AI

Sr Product Manager, Data & AI

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Are you excited by the opportunity to build the best digital experience as part of T-Mobile's super app T Life? Come build, maintain, and complete a roadmap to expand our impact in being best at connecting people to their world. This is an opportunity to join a team of hard-working product managers that are making the impossible possible. T-Mobile is the most valuable telecommunications company in the world and this team is building T-Mobile's super app. The Sr Product Manager, Data & AI is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager, Data & AI is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional team as well as key partners to deliver against the opportunity. Sr Product Manager, Data & AI thrives on data and has a deep hunger for data and experience building data-driven AI experiences. They build deep customer insight, critical thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Sr Product Manager, Data & AI. Day to day activities or responsibilities include: conducting market research; generating product requirements; resolving specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other essential team members to define release schedule; and support/drive go-to-market activities as needed.

Responsibilities:

• Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or suite of products. This includes creating, managing, maintaining and communicating product vision and roadmap.
• Identifies target customer(s) for existing or future products, and designs and drives end user product research.
• Partners with business, internal/external collaborators and Leadership to understand current customer experiences, identifies areas of opportunity
• Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.
• Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.
• Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product.
• Dives into data and builds value driven insights to drive business outcomes.
• Demonstrates customer insights for product vision, strategy, roadmap, priorities.
• Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first demeanor.
• Creates an environment and culture where the team is immersed in customer-first mentality.
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications:

• 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.
• Experience in delivering large and complex business/technology initiatives.
• Consistent track record to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
• Shown success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
• Experience with Agile backlog/project management tools.
• Strong requirements elicitation, and validated writing skills including the ability to write concisely and clearly for different audiences.
• Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
• Experience with data analysis, data science, building data products is essential.
• Experience building AI based products and understanding on how AI technologies work is required.
• Bachelor's Degree required.

Travel: Travel Required

Base Pay Range: $130,900 - $236,200 Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.