Sr. Technical Product Manager

Sr. Technical Product Manager

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Are you ready to be part of the Un-carrier journey at T-Mobile? We are seeking a Sr. Technical Product Manager to define and design the foundational APIs that sit at the center of TFB Engineering's long-term technology vision. This work is critical to our 2026 strategy and directly enables seamless, plug-and-play integration with our growing ecosystem of third-party partners. The capabilities you build here unlock faster partner integrations, accelerate net add growth, and protect the velocity of our most strategic in-flight programs.

This role operates at the intersection of customer needs, technical feasibility, and business strategy. You will own the full product lifecycle from concept through delivery for scalable, durable, future-proof API capabilities. You will partner deeply across business and engineering teams to secure alignment, drive execution, and deliver high-impact platforms and services that produce measurable business outcomes. A successful candidate is a strategic thinker and hands-on leader who blends customer empathy, technical depth, and business acumen. You define product strategy and roadmaps, lead end-to-end delivery, anticipate industry direction, and bring cross-functional teams along for the ride. You will also take accountability for the financials of your initiatives, including time entry, Jira hygiene, and capitalization impact.

Our team operates like a startup inside T-Mobile. Everyone is an owner, everyone has agency, and we break down barriers between business and IT to deliver. The pace is high, the work is meaningful, and no two days look the same. If you're up to the challenge, apply today.

Responsibilities:

• Own product vision, roadmap, and strategy for foundational API capabilities that span multiple platforms and partner ecosystems, ensuring end-to-end management and clear communication across stakeholders.
• Anticipate industry direction and incorporate market and competitive analysis into product planning to ensure APIs remain future-proof and extensible.
• Shift left on business engagement. Proactively partner to shape initiatives, guide IRDs, and define the sequence and value of work before it hits the backlog. Own it end to end from there.
• Define and design API performance criteria, non-functional requirements, and ecosystem interaction patterns that scale across multiple partner integrations.
• Lead end-to-end delivery from concept through launch, driving execution that produces reliable, secure, scalable, and customer-centric outcomes.
• Write detailed capabilities, including swaggers, integration specs, and technical product requirements that translate strategy into actionable engineering work.
• Manage product backlog and prioritize based on business and customer impact, partnering w/ engineering leaders, architects, and agile teams to assemble effective delivery squads and run agile ceremonies.
• Build and execute plans that produce measurable increases in unassisted digital transactions, proactively managing risks and dependencies.
• Conduct quantitative and qualitative analysis to identify product innovation opportunities and root cause production issues.
• Apply rapid testing methodologies (paper prototypes, A/B testing, beta and pilot programs) to prioritize product investment and de-risk delivery.
• Conduct cost-benefit, value, and NPV analysis to support product investment decisions. Secure and maintain product funding while ensuring alignment with enterprise processes.
• Map and own dependencies across systems, domains, and initiatives at the start of each quarter. Drive alignment early, get on the right backlogs, and own execution through delivery.
• Navigate complexity with clarity, connect the dots across initiatives, bring the right people to the table, and drive toward solutions.
• Partner across product, engineering, and business teams to optimize conversion, adoption, and end-to-end customer journeys, ensuring engagement translates into completed digital actions.
• Influence and communicate product vision and ideas to customers, internal partners, and executive leadership.
• Excel at executive communication and storytelling, from presentation decks to emails to artifacts, with the ability to bridge the nuanced space between Business and IT and bring both audiences along.
• Conduct product QBRs, steering meetings, and partner reviews. Maintain dashboards and reports that track product health and success metrics.
• Support sales, marketing, and partner-facing teams with product knowledge, documentation, and enablement materials.
• Lead product quality, addressing production issues with urgency and communicating effectively with internal and external partners.
• Take accountability for the financials of your initiatives, including time entry, Jira hygiene, and capitalization impact.
• Proficient use of AI tools to accelerate Product role functions, including capability and feature creation, sequence and dependency mapping, executive narrative drafting, data analysis, and overall execution quality and consistency.

Knowledge, Skills, and Abilities

• 7+ years of relevant Product Management experience in a software product development environment with advanced understanding of customer experience. (Required)
• Proven track record as a proactive, self-organized leader who can own complex initiatives end to end, navigate ambiguity independently, and bring exec-level presence to every interaction. (Required)
• Demonstrated experience working on partner products focused on integration, owning the partner-facing roadmap end to end, and driving the underlying API and integration work (REST, swaggers, contracts, partner onboarding, etc.). (Required)
• Demonstrated success directing matrixed resources and delivering software using Agile Scrum methodologies and other commonly used tools across multiple teams. (Required)
• Strong requirements elicitation and validated writing skills, including the ability to write concisely and clearly for different audiences. (Required)
• Experience with Agile backlog and project management tools (e.g., Jira, Rally, Azure DevOps). (Required)
• Experience delivering large and sophisticated business and technology initiatives as a Product Manager or lead technology role. (Required)
• Ability to communicate with leadership effectively and efficiently, employing a high degree of collaboration and influence. (Required)
• Excellent communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences, including executives and non-technical leaders. (Required)
• Deep understanding of platform technologies and components such as security, performance, optimization, and API integration. (Required)
• Strong analytical skills with a proven track record of identifying, analyzing, and synthesizing product use data to drive decisions. (Required)
• Fluent with SQL, Tableau, and other analytical solutions. (Required)
• Knowledge and experience with integration patterns, APIs, and protocols such as REST, EDI, SOAP, GraphQL, gRPC, and event-driven architectures. (Required)
• Extensive knowledge of DevOps (CI / CT / CD) and applying these practices in an Agile environment. (Required)

Education

• Bachelor's Degree in Computer Science, Engineering, IT, or equivalent experience. (Required)

Certifications (Preferred)

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)

• At least 18 years of age
• Legally authorized to work in the United States

Travel: Travel Required (Yes/No): No

DOT Regulated: DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Base Pay Range: $130,900 - $236,200

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care