Technical Product Manager - Billing Platform

Product Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement? We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all we do. Join us and embody the spirit of being 'Un-carrier and make a tangible impact! This role is responsible for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. This position also serves as the Product Owner for an Agile scrum team, ensuring that business requirements are translated into clear, prioritized work aligned with system stability and business value. The role partners closely with Solution Architecture and Engineering to support delivery of scalable billing platform capabilities. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics, while ensuring reliability of critical billing and end-of-day processes.

Job Responsibilities :

• Own the end- to- end product lifecycle by defining vision, strategy, and roadmap to align with business and technical goals
• Conduct market and customer research to identify opportunities and inform product decisions based on data analysis and customer feedback
• Translate product strategy into detailed features and user stories, managing the product backlog to support Agile development teams
• Collaborate with cross-functional teams and stakeholders to coordinate release schedules and ensure timely product delivery
• Monitor product performance and quality in production, addressing defects and driving continuous improvement
• Ensure product quality by partnering with QA to review and validate test coverage for critical billing and payment flows
• Also responsible for other duties/ projects as assigned by business management as needed

Education and Work Experience :

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
• 3+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. (Required)
• 5+ years of relevant Product Management experience in an agile software product development environment. (Required)

Knowledge, Skills and Abilities :

• Agile Methodologies Proven success in delivering software with Agile Scrum methodologies backlog management, and Scrum practices. (Required)
• Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management Experience with Agile backlog/project management tools. (Required)
• Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
• Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
• Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
• Ability to develop initiatives, features, and user stories for engineering teams creating short term and long term product roadmaps.
• Experience delivering large and complex business and technology initiatives
• Deep understanding of platform technologies including APIs, integrations, performance, and system architecture
• Strong analytical and business analysis skills with data-driven decision making
• Experiecne using Gitlab and use of SQL and data analysis tools

Preferred Qualifications

• Experience with billing platforms, including rating, invoicing, and accounts receivable processes
• Familiarity with batch processing and end-of-day workflows in high-volume systems
• Working knowledge of technologies such as Java, C, C++, or Oracle PL/SQL
• Experience assessing production risk and supporting high-availability systems
• Strong prioritization, stakeholder management, and decision-making skills in complex environments
• Demonstrated extensive experience leveraging JIRA to manage product backlogs, prioritize features, track progress, and collaborate with cross-functional teams.

Licenses and Certifications :

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):

DOT Regulated:

DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $103,400 - $186,400Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350459&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth–and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about