Senior UX Designer (consumer Cybersecurity)

Senior UX Designer

Trend Micro now is hiring a Senior UX Designer to join our Consumer Business Unit, based in Taipei. In this role, you will help shape the next generation of consumer cybersecurity experiences, bringing together design, technology, and human-centered thinking to create products that feel intuitive, trustworthy, and seamlessly integrated into everyday life. Our mission is to make cybersecurity more accessible and more human: helping people understand digital risks and proactively protect the people they care about.

What You Will Work On

You will design consumer cybersecurity experiences for our primary markets in Japan and Western regions, and contribute to:

• Cross-market UX strategy and localization
• End-to-end experience design for mobile and web platforms
• Trust-driven, human-centered security experiences
• AI-augmented design workflows
• Cross-functional collaboration with Product Management, Engineering, and Marketing
• Multi-disciplinary UX collaboration with Visual Designers, UX Researchers, and Content Writers

Why Join This Role

This is not just a "design screens" role. It is an opportunity to work on products that protect people in real life — not just data or devices. You will help define:

• How cybersecurity should feel in everyday life
• How users understand and trust AI-powered protection
• How global products are calibrated for Japan and Western markets
• How design can reduce fear and cognitive burden around digital risk

This role is well-suited for designers who care about:

• Human-centered product design
• Cross-cultural UX
• Real-world applications of AI
• Designing for trust, reassurance, and long-term user relationships

Role Details & Expectations

• Title: Senior UX Designer

• Location: Tokyo or Taipei

• Team: Consumer Business Unit

• Primary markets: Japan + Western regions

Language requirement (must-have)

• Business-level English, able to present, discuss, and collaborate with global teams

• TOEIC Gold Certificate (860+ preferred) or equivalent proof of professional English working proficiency

Experience requirement (must-have)

• 5+ years of experience in UX or Product Design

• Strong background in B2C consumer products (e.g., mobile apps, lifestyle services, smart devices, finance, or cybersecurity)

Education background (preferred)

• Bachelor's or Master's degree in one of the following fields:

  • UX Design

  • Human–Computer Interaction (HCI)

  • Product Design

  • Interaction Design

  • Visual Communication Design

  • Psychology

  • Cognitive Science

  • Behavioral Science

  • or a related design, behavioral science, or engineering discipline

• Or equivalent practical experience with a strong portfolio

Bonus Points

Candidates with one or more of the following will be given preference:

• Experience designing B2C consumer products with responsibility for user trust, reassurance, or long-term retention

• Experience with aging populations, inclusive design, or accessibility (a11y)

• Experience collaborating with marketing or growth teams on product positioning, brand tone, or conversion optimization

• Experience designing AI-driven, data-driven, or automation-based products

• Familiarity with design systems and cross-product consistency

• Basic Japanese communication skills (not required)

Apply Now

If you are interested in shaping the future of consumer cybersecurity, we encourage you to apply through the official job posting. You are also welcome to share this opportunity with qualified candidates in your network. Let's design cybersecurity that people can trust!!