Manager, Workforce Management & Productivity

Job Title: Manager of Workforce Management and Productivity

The Manager of Workforce Management and Productivity is responsible for developing and executing strategic workforce planning and labor productivity initiatives across the IL/IN Region of Trinity Health, including Loyola Medicine and Saint Joseph Health System. This role partners closely with nursing and clinical leadership to establish department-specific productivity goals, monitor performance, and drive continuous improvement in labor efficiency.

The ideal candidate will leverage tools such as UKG Dimensions Healthcare Analytics, Tableau, and internal benchmarking systems to ensure accurate tracking of volumes and productive hours, appropriate targets, and performance to goal. This individual will also lead training, reporting, and performance review sessions, and collaborate with Trinity Health's national workforce management team to enhance reporting strategies and productivity outcomes.

Key Responsibilities:

• Partner with facility and division leaders, Clinical and Finance, to identify productivity improvement opportunities and recommend actionable solutions.
• Lead the development and implementation of labor productivity targets aligned with Trinity Health service line standards.
• Provide strategic input on the use of labor management systems and web-based tools for tracking labor costs and units of service.
• Facilitate monthly, quarterly, and annual planning sessions with operations and nursing teams to align staffing strategies with organizational goals.
• Deliver training and support to frontline leaders on labor productivity tools, data interpretation, and performance management.
• Monitor daily and weekly productivity metrics using UKG and Tableau dashboards; lead annual target reviews and recalibrations.
• Support the Regional Director of Finance Operations and VPs Finance at the individual hospitals in setting and tracking cost savings targets.
• Develop and maintain policies, procedures, and systems that support cost reduction and efficient labor utilization.
• Provide monthly KPIs and quarterly scorecards to leadership.
• Assist in the development and delivery of training programs for UKG Healthcare Analytics and Extensions.

Required Qualifications:

• Bachelor's degree in a relevant field
• Minimum of 3 years of experience in workforce management, productivity analysis, or healthcare operations
• Experience working in a matrixed healthcare organization
• Proficiency with labor management systems (e.g., UKG Dimensions, Kronos, etc.)

Preferred Qualifications:

• Master's degree in Business Administration, Healthcare Administration, Accounting, Finance, or related field
• 3+ years of experience in a leadership or management role
• Strong background in healthcare operations and clinical collaboration

Loyola, we know you're more than your job. We see you and all of your potential. That's why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what's important to you, is important to us. Join our family.

• Benefits from Day One
• Daily Pay
• Competitive Shift Differential Pay
• Career Development
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Educational Stipend
• Certification reimbursement (up to 1 certification)
• Referral Rewards

Compensation:

Pay range: $74,776- $115,918

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.