Product Engagement Specialist

Product Engagement Specialist

Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space—for people, systems, and missions in every domain. Umbra's ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms). Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed.

About the Team

Remote Sensing – The Data Remote Sensing is where Umbra got its start, and our agile Synthetic Aperture Radar (SAR) constellation remains the most capable on the market. We transform satellite data into real-world, actionable insights that strengthen U.S. national security and intelligence, support disaster response, and advance scientific discovery. Our team delivers data at scale with unmatched quality, persistence, and the speed and responsiveness our partners demand.

If you want to work on cutting-edge space technology that's redefining what's possible in remote sensing, you belong here at Umbra. About the Job Umbra is seeking a Product Engagement Specialist to join our Remote Sensing business unit. This role ensures that commercial customers realize maximum value from Umbra's products and services. Aligned closely with the Business Development team, the Product Engagement Specialist serves as the bridge between customers and Product Management—evangelizing Umbra's capabilities to the market, capturing customer requirements, and ensuring product value is clearly communicated and consistently delivered.

You will collaborate with Product Managers, Business Development, Engineering, Operations, and customers to strengthen adoption, inform roadmap priorities, and roll out new features. By deeply understanding customer workflows and challenges, this role will help scale the impact of the Product team and contribute directly to Umbra's mission of delivering high-value SAR imagery and remote sensing solutions to a global customer base.

Our aim is to hire this position to work in either our Arlington, VA office or Santa Barbara/Goleta, CA office. Key Responsibilities

• Evangelize Umbra products through training, presentations, and demos to customers, prospects, and the market.
• Listen to and document customer requirements and problems with a Product mindset, identifying where Umbra can add value to its Products.
• Synthesize customer needs and clearly communicate them to Product, Engineering, Operations, and Business Development teams.
• Partner with Product Managers to define, align, and prioritize customer requirements on the Product Roadmap and in quarterly planning.
• Roll out new product features to business development and to customers, ensuring smooth adoption and clear understanding of value.
• Execute programs that drive adoption, engagement, retention, and expansion of Umbra products within the customer base.