Marketing Intern

Marketing Intern

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

About the Role

We are seeking a proactive and detail-oriented Marketing Intern to join our Marketing Team. This internship offers an exciting opportunity to gain hands-on experience in a range of marketing functions including demand generation, events, social and AI Optimization. You'll work closely with individuals across the marketing team to support key initiatives and contribute to meaningful projects that impact our brand and pipeline.

Key Responsibilities

Event Research & Coordination Support

• Research industry conferences & events relevant to our target audience and present recommendations to marketing leadership.
• Maintain an up-to-date event calendar and assist in pre-event and post-event communication and logistics.
• Build out event scoring framework leveraging AI tools to be presented at conclusion of internship.

Demand Generation Support

• Assist in drafting and editing email nurture campaigns and newsletters.
• Monitor engagement metrics, analyze trends and share insights with marketing leadership for optimization.
• Help monitor account engagement across each region and provide insights to help better personalize outreach to accounts.
• Develop personalized virtual agent experiences for ABM campaigns.
• Research new ad formats and creative approaches for LinkedIn campaigns by pulling from competitor examples and emerging B2B best practices.
• Propose A/B tests and experiments for the demand gen team to run, and help monitor performance post-launch to identify what's working.

Team Collaboration & Administrative Tasks

• Participate in weekly team meetings and brainstorming sessions.
• Maintain the marketing team's calendar.
• Take notes, organize assets, and maintain campaign documentation.
• Publish an owned piece of content on Uniphore.com and learn about a specific product.

AIO Support

• Research competitor prompts to see what they're ranking for and list out topics and prompts that might be relevant to our offering.
• List out Reddit threads that we contribute to and draft short, conversational responses to those posts with the blogs provided and collaborate with a Reddit Marketing professional and SEO/AIO Specialist on Upwork.

Social Support

• Research competitor social channels with the Social Media Manager and compile a list of findings.
• Create a dashboard with the Social Media Manager for social tracking.

Competitive Intelligence

• Research competitor messaging, campaigns, content, and go-to-market activity across web, press, social, and events, and surface insights to marketing leadership.
• Own a bi-weekly internal competitive newsletter distributed to the marketing team, highlighting competitor moves, partner activity, notable campaigns, and takeaways it would be helpful to distribute and for the team to be aware of.
• Organize a database of competitor findings to be presented at the conclusion of internship.

Preferred Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, or a related field.
• Strong writing and editing skills with a keen eye for detail.
• Strong organizational and time management skills.
• Self-starter attitude with the ability to work independently and collaboratively in a hybrid-remote work environment.

What You'll Gain

• Real-world marketing experience in a fast-paced environment.
• Exposure to a wide variety of marketing platforms and strategies.
• A supportive team focused on your growth and development.
• Opportunities to contribute creative ideas and take initiative.

Hiring Range: $45 - $68 - for Primary Location of USA - CA - Palo Alto

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes the option to enroll in our medical High Deductible Health Plan (HDHP), ModernHealth, our mental health support provider, and will be eligible for our sick time-off plan.

Location preference: USA - CA - Palo Alto

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.