VP, Agentic Applications Product Management

Vice President of Application Products

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description

The Vice President of Application Products is responsible for overseeing the vision, strategy, and execution of the company's suite of enterprise applications. Our applications play multiple roles, including:

• Customer-facing products that support various enterprise functions like Customer Service, Sales, Marketing, and People.
• Showcasing our Gen AI capabilities and allowing Enterprise customers to see value both internally and externally with customers.

This is the General Manager of the Applications line of business and ensures the development and delivery of innovative product features and solutions that align with business objectives, enhance decision-making and create competitive advantages. The VP leads cross-functional teams to design, build, and maintain scalable products, deliver revenue goals, and while fostering a data-driven culture.

The Vice President of Application Software Product Management is a senior leadership role in a company that oversees the strategic planning, development, management, and overall business success of the company's software products. This position is crucial for ensuring that the software products meet market demands, align with business goals, and remain competitive.

Key Responsibilities

• Product Strategy and Vision: Setting the long-term vision and strategy for the company's software products. This includes identifying market opportunities, defining product roadmaps, and ensuring the product aligns with the company's overall objectives.
• Team Leadership: Managing global product management teams, guiding product managers, and ensuring they work efficiently to deliver high-quality software products on time and within budget.
• Cross-functional Collaboration: Working closely with other departments such as engineering, marketing, sales, and customer support to ensure alignment on product development and delivery.
• Market Research and Analysis: Conducting extensive market research to understand customer needs, industry trends, and competitor products, and using this data to inform product strategy.
• Product Lifecycle Management: Overseeing the entire lifecycle of the software products, from initial ideation and development to release, updates, and end-of-life.
• Stakeholder Management: Communicating product vision, strategy, and updates to key stakeholders, including senior executives and external partners.
• Customer Focus: Ensuring that products meet or exceed customer expectations and providing ongoing support and improvements based on user feedback. Attend and guide major customers and prospects engagements.
• Innovation: Driving innovation and encouraging the team to think creatively about how to solve customer pain points and improve existing products. Experience with leverage LLM during the product and software delivery lifecycle.

Skills and Qualifications

• Leveraging and working with Gen AI and LLMs to deliver on product (aspects of Vibe coding, LLM as a judge, Evaluation techniques)
• Proven track record of delivering insight work with measurable business outcomes
• Expertise in the research craft and its execution in a business environment
• Excellent cross-disciplinary collaboration skills and strong organizational agility
• Strong leadership and management expertise
• Executive-level presentation skills in business and technical contexts
• Minimum of 15 years of experience leading research in product development, user experience or technology contexts
• Excellent communication and presentation skills
• Deep knowledge of the software development lifecycle
• Ability to analyze market data and customer feedback to drive product decisions
• Experience in Agile methodologies and project management
• A background in application software, technology, or related fields
• Strategic thinking with a focus on business impact
• Enterprise software product management experience is a must
• Bonus: Experience in Customer Success, Experience, Sales, and Marketing SaaS domains

Key Metrics for Success

• Revenue growth by CDP products
• Product adoption rates and customer satisfaction scores
• Time-to-market for new product features
• Data quality and compliance metrics
• Innovation-driven differentiation versus competition

This role typically involves working in sectors where data is a critical asset, such as technology, finance, healthcare, or e-commerce. The ideal candidate combines technical expertise with business acumen and visionary leadership.

Why Join Uniphore?

• Opportunity to shape and lead global delivery at a fast-growing, AI-native company.
• A collaborative, innovative culture that values customer success and teamwork.
• Competitive compensation, benefits, and opportunities for professional growth.

Hiring Range: $242,400 - $333,300 - for Primary Location of USA - CA - Palo Alto. The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference: USA - CA - Palo Alto. Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.