Global Procurement - Senior Strategic Sourcing Manager (marketing)

Senior Strategic Sourcing Manager

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We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology. The Global Procurement – Senior Strategic Sourcing Manager supports United's Global Procurement team by successfully leading sourcing initiatives within the designated categories. This employee is responsible for meeting and exceeding business objectives in terms of scope of service, quality, risk mitigation, delivery timing, and cost. This role will lead global sourcing efforts for key spend areas of United's Marketing and Advertising spend, with a primary focus on creative agency, media, production, events, and emerging technologies.

Our Marketing and Loyalty team is the strategic force behind United's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers' familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that's because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

• Collaborate with leaders across the company on current state and future needs
• Proactively engage, consult and influence stakeholders and leadership on sourcing strategy
• Develop and maintain adequate knowledge in the assigned spend categories through relationships with department leaders, suppliers, and market experts
• Manage business relationships with key internal stakeholders and external suppliers including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback
• Conduct requests for complex proposals (RFPs) to competitively source products and services, including gathering requirements, identifying vendors, proposal evaluation and scoring, stakeholder engagement and TCO analysis
• Negotiate commercials and contractual terms to drive savings and reduce overall risks while ensuring stakeholders' needs are met
• Redline and negotiate contracts by collaborating with United's legal department, Global Procurement leadership and other stakeholder departments
• Research and analyze market trends and potential suppliers and develop detailed sourcing strategies and plans
• Identify continuous improvement opportunities by leveraging new systems and product/services as well as new and innovative market offerings
• Participate in vendor management activities which may include following-up on performance against contract (compliance) and resolution of any constraints or issues

Please note: This is a Chicago-based, hybrid role

Qualifications

• Bachelor's degree
• 5 years of experience in Procurement, Sourcing, Supply Chain, Analytics, and/or Finance
• Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process
• Highly analytical with excellent problem-solving and critical thinking skills
• Strong oral and written communication skills
• Strong negotiation skills
• Ability to manage multiple concurrent projects of various scale
• Proficient in Microsoft Word, Outlook, Excel, Access, and PowerPoint
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Master's degree in business, Supply Chain, Finance
• Certified Professional in Supply Management (CPSM) or other relevant certification
• Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs
• Experience working in the transportation or airline industry

The base pay range for this role is $99,750.00 to $129,924.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.