Intern - Hospitality & Planning : Menu Design And Clubs & Lounges (summer 2026)

Menu Design Internship

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

Menu Design Job Overview and Responsibilities

The Menu Design team oversees the development, planning, and implementation of the global complimentary onboard menu program.

• Support the Menu Design team in strategy, planning, and implementation of all complimentary onboard menu offerings
• Identify opportunities for process improvement throughout all stages of menu development, planning, and implementation
• Participate in team workshops and menu presentations
• Collaborate with various United teams including Procurement, Food Safety, Catering Performance, Digital Technology, and Strategy & Onboard Experience
• Communicate with external partners to gather menu information and transfer to internal menu library database

Clubs & Lounges Job Overview and Responsibilities

The Clubs & Lounges team oversees planning new clubs, determining club products and amenities, and marketing to our customers.

• Provide support for the implementation of new projects, including coordinating with stakeholders, managing timelines, and facilitating communication between project teams and club management.
• Collaborate with club management to minimize disruptions to club operations during construction and renovation projects.
• Develop or update service standards, which may include service delivery assessment, metrics and reporting, industry benchmarking, and customer feedback.
• Develop and execute customer communication plans.
• Identify opportunities and develop test plans for new products and amenities in clubs.

No Direct Path: This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship.

Qualifications

Applicant must be a current undergraduate student graduating in Fall 2026 or Spring/Summer 2027. Pursuing a bachelor's degree in Culinary Arts, Marketing, Business Administration, Communications, or related field; or other relevant experience. Highly organized and self-motivated, with excellent interpersonal skills. Ability to manage multiple, competing priorities and ensure attention to detail. Excellent written and verbal communication and presentation skills; must be comfortable talking to and collaborating with a variety of stakeholders. Confident performing data analysis to arrive at insights and develop recommendations. Proven proficiency with Microsoft Office (Word, Excel, PowerPoint). Position is based in Chicago, IL - must be able to relocate for internship duration. Must be legally authorized to work in the United States for any employer without sponsorship now and in the future. Successful completion of interview required to meet job qualifications. Reliable, punctual attendance is an essential function of the position.

Posting Dates: October 3, 2025 through October 10, 2025

The starting rate for this role is $20.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.