Intern - Identity Products & Loyalty (brands) (summer 2026)

Internship Opportunity

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.

At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.

This internship opportunity is a part of the Identity, Product, Loyalty and Research (IPLR) team. As an intern, you will utilize business intuition, project management, excellent communication and a working knowledge of business tools in your day-to-day to contribute to projects that create sustainable revenue and share growth, positive brand reputation shifts, efficiencies and cost savings. You will also champion a small number of key initiatives directly, leveraging strategic thinking, analytical problem solving, and developing your presentation skills. Intern assignments and/or projects will fall in one of the areas below:

Brand – This team shapes and supports how United is positioned, looks, feels, and sounds as a brand across all customer communication channels and physical environments for both employee and customer-facing spaces.

Responsibilities could include, but are not limited to:

• Collaborate with team members in the IPLR Department on cross-functional projects
• Partner with team members to support Marketing initiatives to innovate and improve business
• Proactively develop strategic and problem-solving skills

Execute for Results:

• With support, seek and analyze data from a variety of sources to support decisions
• Propose solutions to business questions, leveraging strategic thinking and data analysis
• Build, develop and support team tools, including intranet sites, master pages & templates, web parts, content types & policies, lists, libraries, workflows and more

Project Management:

• Exposure to various project design steps to facilitate innovation
• With manager's support, manage multiple projects by balancing the competing demands for project scope, time and quality
• Meet regularly with managers and stakeholders to provide status updates on projects

This position is a hybrid role including a combination of days worked in our Chicago office and remotely.

No Direct Path: This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not convert to a full-time position at United at the conclusion of the internship.

Qualifications

Must be a current undergraduate student pursuing a degree in Marketing, Advertising, or Communications

• Proven experience with Microsoft PowerPoint and Excel
• Proven ability to develop and deliver clear, concise and professionally written communications
• Experience using spreadsheets and graphing information
• Attention to detail
• Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
• Successful completion of interview required to meet job qualifications
• Experience with Adobe Software (Photoshop, InDesign, etc.) is a PLUS
• Reliable, punctual attendance is a crucial function of the position