UX Designer

UX Designer

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job Overview And Responsibilities

The UX Designer will be a cornerstone of the CoreUX IKC design team, specifically tasked with evolving our design language. This role goes beyond standard layouts; you will be responsible for maturing our Design System to ensure scalability and consistency across United's digital ecosystem. You will bridge the gap between high-level aesthetics and technical implementation by mastering design architecture and exploring the future of AI-driven prototyping.

• Design System Maturity: Architect and maintain a world-class design system. You will define and manage design tokens and variables (color, typography, spacing, etc.) to ensure a seamless handoff between design and engineering.

• Advanced Prototyping: Lead the team in AI-powered prototyping workflows. Use Figma's advanced features and AI integrations to create high-fidelity, logic-driven simulations.

• Ecosystem Integration: Manage the integration between Figma, Mac-based workflows, and Cloud environments to ensure assets are synced, version-controlled, and accessible across global teams.

• User-Centric Architecture: Transform unmet user needs into successful product launches for united.com and the United app using a systems-thinking approach.

• Research & Analytics: Conduct qualitative and quantitative research. Use data to validate how design system changes impact overall usability and business metrics.

• Accessibility Excellence: Ensure all system components meet WCAG accessibility standards from the token level up to the final UI.

• Collaborative Strategy: Work closely with developers to ensure the technical feasibility of the design system and its successful implementation in code.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

• Design System Expert: Proven experience creating and scaling complex design systems, specifically using Variables and Tokens to manage multi-platform themes.

• Tech Stack Mastery: Expert-level proficiency in Figma (including advanced prototyping, auto-layout, and components) and experience with Cloud-based design management.

• AI Innovation: Hands-on experience using AI tools and plugins within Figma to speed up workflows, generate content, or create smart prototypes.

• 3+ Years of Industry Experience: A portfolio that showcases not just "final screens," but the underlying systems, workflows, and sketches that powered them.

• Technical Literacy: Deep understanding of responsive design patterns and how design decisions translate into CSS/code.

• Communication: Ability to clearly articulate the ROI of a mature design system to cross-functional stakeholders.

• Legal: Must be legally authorized to work in India for any employer without sponsorship.