Senior Technical Product Manager

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Primary Responsibilities:

• Act as a Subject Matter Expert (SME) for the Enterprise Self-Service product
• Understand the “what & why” of User Stories & Features and their impact on Operational Key Results and Customers
• Document and communicate business requirements, including writing detailed Features with User Stories and defining Acceptance Criteria
• Work with stakeholders and business partners to gather, analyze and define business requirements
• Build relationships with key stakeholders and communicate effectively
• Provide feature demonstrations to stakeholders and business partners
• Manage product backlog and prioritize trade-offs between customer experience, business requirements, and technical limitations
• Translate customer insights into actionable tasks
• Partner with engineering teams to create requirements and user stories
• Support integration testing and automation practices
• Lead cross-functional meetings and influence capability outcomes positively
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Experience as a Product Owner or Business Analyst related to product development and Agile delivery
• Experience working with stakeholders and partners gathering requirements and leading projects
• Experience writing detailed User Stories and defining Acceptance Criteria
• AI literacy, adaptability, and ethical awareness

Preferred Qualifications:

• Masters in business administration with 6+ years of experience
• Certified Scrum Product Owner
• Experience with GenAI Employee Productivity capabilities or products
• Experience within healthcare industry
• Experience with Agile or Scrum

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.