Consultant - Product Delivery

Consultant Product Delivery

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

What Are The Responsibilities Of The Position?

Group Benefits Product Execution Group supports the drafting, filing, implementation, and compliance of group insurance contracts. This position is primarily responsible for creating and maintaining legally defensible group insurance policy and ancillary product material. There is a high degree of matrix relationships and interactions with Product, Underwriting, Operations, and Sales and Relationship Management. This position reports to the Associate Director Product Delivery.

Responsibilities may include:

• Researching and analyzing compliance and contract-related inquiries, interpreting contract language, variability and regulatory changes to determine impacts to our product offerings
• Drafting accurate and legally defensible group insurance policy and ancillary product material, conducting state filings and supporting certificate fulfillment for all complexity levels
• Developing and facilitating team training sessions to build core knowledge base - Train and mentor in connection with contract interpretation, drafting, filing, and nonstandard requests
• Collaborating with account team members and establishing effective working relationship to resolve complex contract interpretation and language issues
• Prioritizing competing assignments across product delivery teams to maximize efficiencies
• Participating in compliance and state audits of our insurance programs
• Submitting form and rate filings via SERFF and IRFS to the various states
• Identifying key process improvement opportunities and the streamlining of existing workflows with a focus on end-to-end processes across business functions
• Working with Shared Services Leadership to develop, draft and revise best practices, resolve procedural overlap and inconsistencies, and/or provide training in response to key learnings
• Supporting various projects as a subject matter expert as directed by manager
• Initiating, leading, or implementing in department projects and special assignments
• Team Leadership - provide oversight and direction on filing initiatives - Champions change and motivates others
• Technical Writing Subject Matter Expert (SME)
• Technical Knowledge (SME)
• Vendor Supported Filing Initiatives
• Regulatory Research and Comprehension (SME)
• Project Management proficiency

What Qualifications Are We Looking For?

• 5+ years product & regulatory compliance experience
• 2+ years experience preparing state filings, including SERFF and IRFS
• Bachelor's degree or equivalent experience
• Strong knowledge of group products such as Life, Disability,AD&D, Accident, Critical Illness, Hospital Indemnity and state paid leave,including applicable state and federal laws and regulations
• Strong written and verbal communication skills
• Excellent analytical, research, and problem-solving skills with a sense of urgency toward driving results
• Strong organizational and time management skills with the ability to multi-task
• Ability to work independently with minimal supervision, consulting with team members as appropriate on complex matters and escalation when needed
• Strong leadership & negotiation skills with proven coaching and mentoring skills - Role model customer focus and professionalism

Salary $68,000 - $123,000

This role can have a Hybrid or Remote work schedule.? Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). ? Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$68,000 - $123,000

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Every day, a day to do right.

Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.

Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?

That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.