JOB REQUIREMENTS: Do you enjoy hands-on troubleshooting and being the expert others rely on to keep things running smoothly? Job Summary: Seeking a technician to provide phone support for electromechanical products, assisting service teams and partners with troubleshooting and technical guidance. Key Responsibilities: Respond to technical support inquiries via phone Log and track service cases; follow established warranty procedures Diagnose product issues (electrical/mechanical) Assist with training materials and support documentation Act as a liaison for service-related questions from field personnel Qualifications: Technical degree or equivalent experience in an electrical/mechanical field Hands-on troubleshooting skills Strong communication and customer support abilities Familiarity with ERP systems and basic office software Ability to interpret technical schematics Experience: Minimum one year in a technical support or service-related role
OTHER EXPERIENCE AND QUALIFICATIONS: Technical degree or equivalent experience in an electrical/mechanical field Strong communication and customer support abilities Familiarity with ERP systems and basic office software
APPLICATION INSTRUCTIONS: E-Mail a Rsum: prof-gb@seekprofessionals.com This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.