Experienced Marketing Specialist

Experienced Marketing Specialist

Serco Inc. is seeking a motivated Experienced Marketing Specialist to join our team. Represent the My Service Benefits (MSB) program at various venues and conferences, conventions, training events, and other awareness opportunities that accomplish strategic communications tactics and strategies.

This position is contingent upon your ability to obtain a NACI clearance.

In this role you will:

• Present MyArmyBenefits and MyAirForceBenefits information to audiences ranging from 10 to over 200 participants on both virtual and in-person briefing events
• Brief audiences that include service members across the active and reserve components and all ranks, including senior leaders and sometimes VIPs
• Provide training to active and reserve component Retirement Services Officers on the websites, especially the financial planning calculators
• Be the knowledge resource on all aspects of military benefits and retirement, including specific Army benefits and resources for retirement, including the calculation of retired pay, Survivor Benefit Plan (SBP) premiums, and survivor benefits estimates
• Assist Soldiers, Airmen, Guardians and their families with benefit calculations at supported events, both for regularly scheduled briefings as well as for other event opportunities
• Prepare required paperwork such as travel authorizations, executive summaries, expense reports, and event feedback as required prior to and following every supported event
• Create and update briefing slides tailored to specific audiences
• Conduct outreach to various military commands to create more briefing, presentation, and event opportunities for the schedule, helping to increase awareness among active duty military members and their families
• Provide additional assistance as required to the marketing efforts of the team as needed, including idea input for social media posts and feedback from website users gathered at briefings and events
• Provide assistance to the technical team by testing site calculators and other features and functions
• Attend regular team meetings as required and collaborate with other team members using online applications such as MS Teams, Asana, and others
• Monitor military benefits-related media and track changes in law and regulations affecting benefits
• Be comfortable learning new applications and working with technology
• Work cross-functionally with multiple MSB teams on various efforts
• Travel at least twice per month, but also up to 4 times per month to conduct presentations and briefings to small and large groups of various audiences and stakeholders.

To be successful in this role, you will have:

• U.S. Citizen
• Ability to obtain NACI
• Bachelor's degree from an accredited college or university, in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or related field.
• 3 years experience providing presentations to various military audiences, including large groups of over 200 participants
• Ability to travel up to 50%

If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.