Global Power Services Lifecycle Product Manager

Global Power Services Lifecycle Services Product Manager

The Global Power Services Lifecycle Services Product Manager owns the strategy, development, and global deployment of lifecycle services for UPS systems, power distribution, and energy storage solutions. The role focuses on driving availability, safety, and risk mitigation outcomes for customers across the full asset lifecycle. This role works closely with regional services teams, power product management, engineering, and digital teams to launch new service initiatives, standardize delivery, and maximize installed base service attachment.

Key Responsibilities

Service Strategy & Portfolio Ownership

Define the global lifecycle services portfolio for power infrastructure

Ensure offerings address customer needs around reliability, compliance, and uptime

Own service scope, entitlements, and differentiation

Global Deployment & Execution Enablement

Coordinate with regional services organizations to drive adoption and execution

Develop standardized:

SOWs

SOPs

Maintenance playbooks

Support field readiness and execution consistency

New Service Development & Launch

Identify gaps and opportunities in the power services portfolio

Lead research, pilots, and global rollout of new services

Partner with product and engineering teams to ensure serviceability, safety, and digital instrumentation are embedded upstream

Pricing & Commercial Frameworks

Develop value-based pricing aligned to risk reduction, uptime assurance, and lifecycle cost optimization

Partner with Sales and Finance on margin targets and quoting guidance

Portfolio Performance Management

Track adoption, attach rates, revenue realization, and customer outcomes

Drive continuous improvement and portfolio simplification

Qualifications

Bachelor's degree in Electrical Engineering or related field

7-12+ years experience in power systems, services, or product management

Strong understanding of UPS, power distribution, and critical power environments

Experience working in global, matrixed organizations