Base salary: $40,000.00 with additional performance-based incentives. Work location will be located in San Antonio, Texas. Must have prior home health or home care marketing experience. Brightstar Care is a home health and home care agency seeking a dynamic new on-site addition to our team. Responsible for assisting in the developing and managing partner relationships with National Accounts and setting the account's overall strategic direction. Recruit, negotiate and sign on to new National Account contracts. In addition, provide operational support to National Accounts/ Staffing Manager partners as the primary contact. Responsible for the growth of the National Accounts department.
Position Responsibilities
Provides operational support to National Account/Staffing partners
Assures customer satisfaction and client quality of care
Communicates with National Accounts/Staffing partners (internal and external) on a daily and as-needed basis
Conducts intake and scheduling of all services requested by National Accounts/Staffing Partners
Serves as a liaison between partners and appropriate company departments to facilitate communication and resolve issues
Obtains referrals from partners and identify satisfied customers for references
Reviews daily referrals log for National Accounts referrals
Responsible for meeting quotas and sustainable growth
Maintains weekly national accounts census report
Provide feed back to partners on all cases received
Helps manage accounts receivable for the agency for all national accounts and staffing services
Communicate and resolves any outstanding billing/invoicing issues working with the billing department
Contract negotiation under the direction of the National Accounts and Staffing Manager
Any other duties requested by the Branch Manager/ Administrator or other management
Education and Experience Requirements
Prior sales and/or marketing experience a must
Excellent customer service skills
Ability to think strategically and analytically
Ability to work independently
Ability to prioritize workload, stayed organized and multi-task competing demands
Excellent written and oral communication skills
Professional attitude and appearance
Ability to follow through and organize tasks
Ability to work well in a team environment
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or based on disability or any other federal, state, or local protected class.