Manager Marketing Fulfillment SWHP

Baylor Scott & White Health Plan Role

This role will manage functions coordinating with marketing fulfillment and document management in Scott & White Health Plan areas. It includes leading the creation of regulated Medicare marketing materials. It also involves monitoring partner departments and business partners/vendors to ensure accuracy, production, and regulatory requirements are met.

Essential Functions of the Role

• Manages the quality control process for regulated Medicare documents.
• Manages the function areas coordinating and overseeing fulfillment and document and image management operations.
• Helps and coordinates activities of external vendors by establishing procedures, queues, routing, and workflow rules.
• Monitors operations and performance of external vendors to ensure accuracy, production standards, and regulatory requirements are met.
• Maintains communication with all marketing or production teams to meet deadlines and perform quality checks.
• Oversees print, bindery, imaging, and mail center functions.
• Develops and maintains controls to ensure mail and documents meet performance standards.
• Develops and trains departmental staff by preparing training materials.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

Qualifications

• Education: Bachelor's
• Experience: 5 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.