Marketing Coordinator I

Marketing Coordinator I

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Marketing Coordinator I.

Location: Charlotte, NC (Hybrid - Mon & Fri remote; Tues, Wed, Thurs in office)

Pay Rate: Based on experience

Work Hours: M-F 8am-5pm

Education: BS/BA in Marketing, Communications, or equivalent

The Global Marketing Customer Education & Programs Team is responsible for delivering best-in-class, industry-leading Marketing Programs and Customer Education. These programs and trainings build product awareness, solutions, and services through both hands-on and virtual educational offerings-driving product preference and brand loyalty among customers and program members.

The Marketing Coordinator, Programs will support Marketing Program initiatives such as Corning's Network of Preferred Installers (NPI) Program and others as identified. This individual will take direction from the Senior Manager, Marketing Programs and Customer Education and the Program Manager, Network of Preferred Installers Program to support day-to-day activities.

This role requires a cross-regional mindset to ensure consistent support of processes, activities, and content across global markets. Team collaboration, cross-training, and joint execution of program activities are integral to success.

Reports to: Senior Manager, Marketing Programs and Customer Education

Responsibilities:

Provide daily customer service support to sales teams and program members

Support annual program marketing plans and their execution, under management guidance

Promote training opportunities and manage training records in Salesforce for visibility and tracking

Build strong relationships with key program members to stay aligned with opportunities and market trends

Partner with internal stakeholders to advance strategies for the NPI Program

Support daily NPI Program operations, including training records, point of sale, warranty, and Design/Win processing

Develop processes to efficiently manage program requests

Assist with membership requests through the NPI inbox alongside the Program Manager

Support channel program and event initiatives as assigned

Maintain a comprehensive understanding of products, solutions, applications, and value

Requirements:

BS/BA in Marketing, Communications, or equivalent

2+ years of customer service, marketing, or equivalent experience preferred

Ability to work with and learn software and cloud applications

Required Skills:

Strong planning and organizational skills

Process-oriented with critical and analytical thinking ability

Strong interpersonal and communication skills

Customer-focused; able to handle challenging interactions professionally

Data gathering and analysis capability

Strong problem-solving skills and attention to detail

Ability to work independently and collaboratively in cross-functional teams

Flexibility and adaptability

Desired Software Skills:

Salesforce.com

Microsoft platforms

Additional Information

No third party resumes will be accepted

Drug testing and/or other employment-related inquiries may be conducted

CTG will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws

All applicants must be able to work on a W2 tax basis (no C2C or third-party vendors)

CTG is an Equal Employment Opportunity employer

CTG is an E-Verify Company