Marketing Operations Business Program Manager

Marketing Operations Business Program Manager (BPM)

Do you love exploring the latest marketing and sales tech to boost results and revenue? Enjoy rolling up your sleeves and diving into the details? If you thrive in a dynamic environment where you can make an impact and help shape the future, join us in leading Microsoft's marketing transformation.

The Engines & Experiences (E&E) Marketing Technology team is looking for a highly talented Marketing Operations Business Program Manager (BPM) to help drive its marketing operations and reporting efforts across its portfolio of cloud products. In this role, you'll be the execution "glue" for an ace team of marketing professionals with a variety of skills (Marketing Technologists, Platform Specialists, Data Analysts, Field Operations specialists and others) to drive buyers to make the right choice for Microsoft. You'll have the unique opportunity to be a thought leader at the intersection of marketing and technology to help take the Marketing Operations business to new heights of innovation and results.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Understand marketing campaign business and technical requirements and constraints, leading and driving the effort to translate those requirements into strategic marketing solutions

Organize and lead cross-team triage and planning sessions, establishing the tools and processes to support management of incoming requests and driving a v-team to evaluate, prioritize and deliver against those requests

Lead and participate in cross-functional workstreams with business stakeholders and executive leaders to identify and prioritize operational excellence opportunities to drive measurable improvements in our operating model to reduce time, improve quality, and reduce costs

Help to ramp up, train, support, and mentor other business program managers and vendor scale teams, including best-practices sharing across similar teams within Microsoft

Embody our culture and values

Qualifications

Required Qualifications:

Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, operations or related experience OR equivalent experience

Preferred Qualifications:

3+ years of demonstrated success at complex program management, with experience in marketing/business or managing marketing campaign operations

Prior experience working in Marketo, Adobe, or other email marketing tools

1+ year(s) technology/process improvement experience

Prior experience leading the end-to-end execution of marketing campaigns

Prior experience leading cross-functional work

Prior experience in optimizing processes using data related insights

Experience in Agile development methodologies (e.g., SCRUM, Kanban, etc.)

Understanding of data management and analytics, including marketing audience segmentation and campaign experimentation, in the context of modern marketing

Understanding of marketing communication strategy and marketing technology/content management platforms in the context of modern marketing

Understanding of Microsoft 365 and/or Cloud + AI products and services

Marketing Technology IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: