Marketing Resource Manager

Creative Resource Manager

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

• Salary, full time, Mon-Fri
• Medical plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and vision insurance FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet insurance benefits
• Tuition reimbursement
• 21 paid days off
• 7 paid holidays
• Short-term incentive plan (STIP), ask your talent partner for details
• Dress for your day (casual dress environment)
• Paid comprehensive on-the-job training
• Company phone provided
• Company computer provided
• Career advancement opportunities

The creative resource manager is the connector between requestors, the marketing team, product partners, and external agencies. This role maintains the intake, prioritization, resourcing, and accountability of marketing requests ensuring the right work gets done by the right people at the right time.

Essential Duties and Responsibilities:

• Request Intake & Accountability
• Serve as the single point of accountability for all incoming marketing requests
• Review all requests for clarity, completeness, scope, and alignment to priorities; partner with requestors to improve and refine the intake process
• Train internal teams and stakeholders on the request process and expectations, providing refreshers as needed
• Resource Management & Prioritization
• Assign work to creative, content, and product management teammates based on workload, skillset, and business priority
• Lead ongoing prioritization and capacity conversations with sales, marketing, other internal stakeholders, and leadership partners
• Proactively flag risks, bottlenecks, and tradeoffs and drive resolution
• Develop and articulate a long-term resourcing strategy for the marketing team
• Partner with marketing leaders to forecast demand and plan for future capacity
• Delivery Oversight
• Facilitate clear, consistent communication between requestors and project teams throughout the lifecycle of work and ensure deadlines are met
• Maintain accurate project status and ensure stakeholders have visibility into progress and changes
• Metrics, Reporting & Continuous Improvement
• Create, manage, and evolve KPIs that are relevant to stakeholders
• Use data and insights to identify trends, friction points, and opportunities for improvement
• Lead continuous improvement efforts across request @types, balancing efficiency, quality, and team sustainability
• Ensure adherence to marketing and customer budgets, as applicable
• Agency & Contractor Management
• Act as the primary intake and coordination point for engaging external agencies
• Identify, source, and manage freelance and contract talent as capacity or expertise gaps arise

Education: Bachelor's degree in marketing, advertising, communications, business administration, or a related field

Experience and/or training: 5+ years of experience in creative project management

Experience with project tracking software

Knowledge, skills, and abilities:

• Organized and deadline-driven with the ability to handle multiple priorities
• Excellent communicator, both written and verbal, with a wide range of stakeholders, including individual contributors, senior leadership, and customers
• Tenacious and constructively assertive, with the confidence to enforce standards
• Approachable, positive, and trusted as a partner
• Strong problem-solving skills with a continuous improvement mindset
• Exceptional attention to detail, follow-through, and accountability
• Experience with packaging creation workflows
• ERP system experience
• Agency or agency-like environment experience
• Physical, mental, environmental demands:
• Primarily sedentary office role with frequent computer and phone use
• Occasional lifting of up to 10-15 pounds (e.g., files, laptops, small packages)
• Travel may be required

The anticipated hiring range for the role you are applying for is between $72,000 and $80,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

• Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
• Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
• Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
• Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page.