Product Operations Manager

Product Operations Role

The goal of Product Operations is to ensure we build and operationalize the right products to move our business forward. In this role, your work will drive results on our highest-priority growth and efficiency levers on the Consumer team. Product Operations works closely with our cross-functional partners to identify opportunities, prioritize, test, rollout and iterate products and own the communication throughout the product development cycle.

What the Candidate Will Need / Bonus Points

Define the operating structure and processes to implement on product strategy

Lead a community of strategic leaders to drive a significant impact to the business

Maintain regular communications with key team members across the org

Ensure functional partners are aligned on key objectives for the program/product

Advise product teams on the global feasibility of products throughout the product lifecycle

Develop an end-to-end product rollout plan, and project-manage implementation

Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch

Track core business metrics related to the product

Identify key problem areas and/or geographies impacted by product post-launch

Surface and advocate for key insights from the business to advise product improvement

Bachelors Degree

5+ years experience in Product, Operations, Program Management, Consulting, Finance or similar role

Excellent communication, the ability to engage internal and external customers

Deep understanding of the user experience

Ability to leverage data to inform and support critical decisions

Strategic alignment, able to bring key stakeholders across functions together

A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

Ability to foster collaboration and facilitate teamwork

Effective prioritization

Prior experience working on global projects, or in an international setting

SQL proficiency and deep analytical expertise

Previous experience working on consumer-facing products & apps

Prior experience working with operations and/or commercial teams to bring a product to market from 0 to 1

Working with user or market research teams is a plus

Proven project & stakeholder management across large complex projects

Ability to use data to inform and support critical decisions

Ability to clearly and succinctly present information to an internal and external audience

Persuasive written and verbal communication skills across diverse functions and teams

Demonstrated ability to juggle competing priorities

For New York, NY-based roles: The base salary range for this role is USD$142,000 per year - USD$158,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$142,000 per year - USD$158,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.