Product Sales Specialist

Product Specialist

Ice Qube, Inc. has been a leader in manufacturing climate control and enclosure solutions since 1995. Our innovative products are designed for critical applications across diverse industries such as telecom, oil and gas, energy, and pharmaceuticals. We pride ourselves on delivering high-quality, cost-effective solutions that meet the unique needs of our clients.

We are seeking a Product Specialist to join our dynamic team at Ice Qube, Inc. In this role, you will be instrumental in driving sales of our cutting-edge climate control products. You will work closely with clients to understand their needs and provide tailored solutions that enhance their operations. This position is located in our Greensburg, PA location. We offer an excellent benefits package including medical and dental insurances. Fully paid vision, short and long term disability, and life insurance. HRA, EAP, Simple IRA with 100% company match up to 3%. Paid vacation, PTO, sick time and holidays.

Summary

The Product Sales Specialist is responsible for building relationships with new customers, maintaining current customer relationships, generating interest, qualifying prospects, outbound cold calls and closing sales. The Product Sales Specialist will have monthly goals to hit, sales numbers, quotations, calls, etc. As they continue to reach these goals, they will be promoted to Senior Product Sales Specialist, which could include quarterly bonuses.

Essential Functions:

• Present and sell company products to current customers and new prospects
• Propose products to customers based on their needs and interests
• Prepare quotations
• Prospecting for new customers and making strong connections with potential customers
• Locating new sales opportunities through tactics like cold-calling and trade shows
• Maintain current product knowledge to answer customer questions regarding product, availability, pricing and product uses
• Assessing competition by analyzing and summarizing competitor information and trends and identifying sales opportunities
• Set up team's meetings with old and new customers
• Product Warranties for customers
• Resolve customer issues and concerns according to company policies
• Document of customer interaction in CRM
• Customer shipping questions
• Team's meetings with prospective customers

Qualifications

• A minimum of 2 years over the phone product sales experience and/or customer service experience is required
• Proven experience in observing, receiving, and otherwise obtaining information from relevant sources and utilizing the information to choose the best solutions to solve problems
• Strong organizational skills
• Strong interpersonal and communication skills
• Strong computer skills and ability to learn new skills
• Self-motivated
• Math Skills
• Minimum High School Diploma or the equivalent, preferably 2 years of college
• Possible travel
• Ability to read, write and speak English

Work Environment

• Employee designated workspace
• A productive work environment fostering clear communication, efficiency and employee engagement
• Open "Sales Pit" Concept
• Working hours M-F 8-6; 8-5 or 9-6 shift available
• Opportunities for growth and development

If you are passionate about innovative technology solutions and eager to make an impact in the climate control industry, we invite you to apply for the Product Specialist position at Ice Qube, Inc. Join us in delivering exceptional service and quality!