Senior Associate, Product Management - Authorization Gateway Team

Senior Associate, Product Management - Authorization Gateway Team

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

The Authorization Gateway (Auth GW) is Capital One's front door to the world of payments. When customers use their cards, an authorization request is sent through a complex web of systems and technologies. This request changes hands multiple times between payment industry players like issuers, networks, and merchant acquiring banks. With the Auth GW, Capital One is able to both ingest authorizations from networks or directly connect to a merchant's point of sale, circumventing other players and vertically integrating more deeply into the payments stack.

As the Product Owner of the Authorization Gateway, you are responsible for planning and delivering on the vision, strategy, and roadmap of the platform. Day-to-day, you will split your time between one of our sprint teams and our platform's customers within the broader business. You will own the roadmap and our platform's product delivery. You will work with our engineering teams to deliver work flawlessly, and you will work with our customers to make sure that work aligns deeply with their business priorities. You will embrace a customer-centric approach to drive value to our platform's internal and external users.

You will:

• Craft and deliver an ongoing product roadmap that furthers the platforms long-term goals and priorities;
• Direct, prioritize, and troubleshoot product work across development teams, with a focus on technological problem solving and team engagement;
• Manage a diverse set of business stakeholders to generate buy-in, momentum, and excitement for the platform;
• Ensure flawless execution and iterative value delivery with your engineering teams.

In this role, you'll learn the essentials of being a product manager, and we'll invest in you to grow in four key areas:

• Human Centered: You'll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
• Business Focused: Demonstrating a growth mindset, you'll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
• Technology Driven: You'll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
• Transformational Leadership: By actively participating in horizontal forums, you'll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you
• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work
• Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• Bachelor's degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor's degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.