(USA) Senior UX Designer

Senior UX Designer For Auto Care Center (ACC)

The Senior UX Designer for Auto Care Center (ACC) will lead end-to-end experience design across digital and in-store touchpoints. This role drives user discovery, research synthesis, interaction design, prototyping, and usability testing to deliver scalable, customer-first service experiences. You'll partner cross-functionally with Product, Engineering, Operations, and Business leaders to translate complex automotive service workflows into intuitive, trustworthy solutions that serve millions of customers and associates.

The ACC Experience Design team is modernizing Walmart's Auto Care Centers into digitally enabled, customer-first service destinations. We design connected journeys across scheduling, check-in, service, payment, and follow-up - bridging Walmart.com, the app, in-store experiences, and associate tools. Our work impacts thousands of retail locations and millions of customers annually, blending service design, retail operations, and digital product innovation to build the "ACC of the Future."

Lead user discovery through interviews, surveys, contextual inquiry, and analytics synthesis

Translate research insights into journey maps, interaction models, and scalable design systems

Design flows, wireframes, high-fidelity visuals, and interactive prototypes

Plan and execute usability testing; iterate based on findings

Influence cross-functional partners and build stakeholder alignment to deliver measurable customer and business outcomes

Expertise in user research, interaction design, visual design, and prototyping

Strong systems thinking and ability to design across complex service ecosystems

Experience analyzing qualitative and quantitative data to inform strategy

Proven ability to influence stakeholders and drive consensus in ambiguous environments

Fluency in mobile conventions, design systems, usability testing, and scalable UX best practices

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location: 608 Sw 8Th St, Bentonville, AR 72712-6207, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.