Technical Product Manager

Technical Product Manager

Technical Product Managers at U.S. Bank oversee the strategic product management for an assigned technical product line(s) in support of the Enterprise organization's goals and market needs. Engages with key stakeholders to define, document, and prioritize features; ensures delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams.

Responsibilities:

• Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures.
• Integrate technical product outcomes to aligned Enterprise and Portfolio objectives.
• Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market.
• Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
• Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration.
• Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives.
• Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.

About the team/product(s):

• Proficient in product management design and development.
• Fundamental knowledge of technical product/program development, implementation, and strategic analysis.
• Basic understanding of competitive market operations and various products and services within the assigned area.
• Effective verbal and written communication skills.
• Proficient in Excel, PowerPoint, Word, and other Microsoft Office applications.
• Perform duties of Technical Owner and Maintain application currency.
• Proficient in create/maintain Knowledge Articles, Incident Management, and Vulnerability Management.
• Proficient in Communication of application lifecycle.
• Proficient in financial and competitive analysis and technical skills.
• Basic knowledge of the ServiceNow platform and Self-Service tools.
• Proficient in writing knowledge articles and assisting with best practices.
• Competent in presenting for internal business line presentations, training sessions, and conferences.
• Ability to educate employees on the effective use of self-service tools.
• Experienced in delivering presentations to team leads for Business Relationship Management.

Basic Qualification:

• 2+ years' technical product management experience.

Preferred qualifications/skills:

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability.
• Technical know-how understands the product technical architecture and understands the economics of technical investments.
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
• Strong collaboration with software engineers to execute product vision and roadmap.
• Preferred skills: product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00