Product Manager - Insurance

Product Manager - Insurance

You will own the end-to-end digital product lifecycle of our insurance policies, driving growth by expanding our financial services footprint while ensuring a best-in-class customer experience.

Your core responsibilities will include:

• Strategic Planning: Building and executing 3–6 month quarterly product plans for your squad and owning key product KPIs and OKRs.
• Journey Optimisation: Continually refining both customer-facing and advisor-facing journeys to ensure seamless, high-quality experiences.
• Backlog Prioritisation: Managing feature backlogs using frameworks like RICE or MoSCoW, balancing business impact with delivery dependencies.
• Vendor Management: Collaborating with third-party software providers to ensure technical delivery aligns with UW standards.
• Market Insight: Monitoring market trends and the competitive landscape to validate solutions through customer research.
• Regulatory Rigor: Proactively adhering to financial services regulations and Consumer Duty standards

You will join our Technology & Product function as a key member of a cross-functional squad. You will act as the primary bridge between UX designers, Engineering, Data, and Commercial teams. Your mission is to contribute to the strategy for our core Insurance portfolio—including Home, Motor, and Boiler & Home Cover—ensuring all stakeholders are aligned on priorities and progress.

To thrive in this role, you should be a customer-obsessed problem solver with a dedication to empathy-led design and delivering fair value. You are a strong communicator who can influence cross-functional partners and present clear product roadmaps to leadership using data-backed business cases.

Minimum Requirements:

• Proven Digital Product Management Experience: A track record of managing complex digital products and the full product lifecycle from discovery to launch.
• Technical Literacy: Proficiency in Agile methodologies (Scrum/Kanban) and comfortable participating in technical discussion with developers.

Your technical toolkit and experience should include:

• Domain Expertise: Experience within the Insurance sector (Home, Motor, or Home Care) is highly advantageous. Experience in highly regulated environments is also preferred.
• Data-Driven Decision Making: Skilled in using product analytics tools like Mixpanel or Google Analytics to justify tactical decisions and prioritise backlogs.
• Specification Mastery: Ability to write clear, concise technical specifications and user acceptance criteria.
• Third-Party Integration: Experience navigating the nuances of working with external software vendors and APIs.

Earliest closing date: 18th March 2026

Here is an overview of the internal recruitment process so you know what to expect.

Please note, there is the possibility to be either rejected or progressed at each stage; the below flow assumes you have been successful at every touchpoint.

1. You submit your application
2. The Recruiter assess your application against the minimum requirements
3. The Recruiter will seek feedback from your current line manager about your:
• Suitability for role
• Job performance
• Absence statistics
• Behaviour and Conduct
4. The Recruiter will book in a video call with you to discuss your application and suitability
5. You will attend an interview with the Hiring Manager
6. The Recruiter will inform you of the outcome

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don't be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.