UX Designer - Remote Eligible

UX Designer

VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world's biggest destinations, resorts, and travel brands—and with our employee travel credit, it's easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast.

Sound good? Great, here's who we're looking for…

The UX Designer's role is client-centric. This role interprets insights, integrating them with a client's vision and also uses knowledge of best practices to build products that are both functional and desirable.

What You Will Do

• Work with a team of designers, developers, writers and producers to understand project requirements and create concepts that help define the best possible user experience, while supporting client's business objectives
• Connect business goals to user needs with sketching, concept creation, wireframes, defining user flows and the production of site maps with prototyping
• Leverage user and consumer insights, analytics, best practices and competitor analysis to help guide project decisions
• Prepare UX documentation (i.e., site architecture, wireframes, heat mapping audits, use cases, task flows, etc.) to be used by other members of the team
• Document findings and make a case for recommendations to stakeholders
• Join client calls and speak to your findings and recommendations clearly and confidently
• Build wireframes and digital prototypes, and iterate on designs using feedback from internal and external stakeholders
• Conduct audits leveraging analytics and user data to make informed recommendations about product enhancements
• Build information architectures and make recommendations to meet client objectives
• Identify and implement opportunities to refine the UX process
• Apply your knowledge in tourism and travel industry trends, competitive activity and e-commerce best practices, and share those insights with colleagues to help drive internal standards and to build the best possible user experience for our clients