Product Development /management - senior Manager

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What You'll Be Doing...

Verizon is actively searching for a Prod Dev/Mgt-Sr Mgr as the key project stakeholder for transformative digital experiences and Open development initiatives. If you value innovation and longer-term thinking and are self-motivated and curious about technology, this position may be perfect for you. As part of the Open Development Device Certification team, you will interface with leading and emerging OEMs to certify FWA, IOT/M2M, Telematics devices and VBG devices solutions. You will work with leading domestic and international OEMs to design, develop, certify, and deploy state-of-the-art devices. The work you'll do every single day impacts people's lives, work, and play.

Candidate will be a key project stakeholder for Partner device management and Open development initiatives. This role will interface with leading and emerging module and device OEMs to on-board, design, develop, certify, and deploy state-of-the-art FWA, IOT/M2M devices and Telematics devices. Person will be a key POC to increase the number of connections and devices on Verizon network for CAT M1, NB-IoT, CAT1-bis, 4G, 5G NSA/SA, 5G VoNR, 5G RedCap, and Non-terrestrial networks (NTN). Candidate will manage the relationship with platform and solution providers for 4G LTE, 5G, private network, Global and Mobile Edge Compute (MEC). New hire will be responsible for driving Verizon solution projects for Open development device security initiatives and also manage Verizon FOTA (Firmware upgrade over the air), Location base services, and diagnostics certification for FWA, IoT/M2M, Telematics devices.

Additional responsibilities will include:

• Leading a cross-functional team to support the launch of new IoT, FWA, Telematics, devices products, services, solutions, and technologies.
• Leading cross-organizational discussions to identify root cause and resolve complex customer issues.
• Developing and publishing process metrics to improve performance of IoT/M2M & FWA operations.
• Facilitating strategic discussions and brainstorming improvement opportunities with FWA and M2M operational teams.
• Performing data analysis to identify root cause of device certification issues.
• Re-designing existing processes to streamline Open development certification and operations.
• Developing workflow and process map diagrams to drive detailed requirements and discussions.
• Providing guidance on device requirements to the OEM.
• Ensuring all full certifications and maintenance releases are managed according to OD processes.
• Building strong partnerships with FWA, IoT/M2M Device partners to ensure the requirements are met for certification.
• Utilizing a deep knowledge of the 5G deployment process to successfully deliver private 5G networks in a wide range of environments.
• Guiding the OEM through all technical specifications, marketing information release notes, and educating the OEM on using the portal where all this information is stored.
• Coordinating meetings with internal labs to decide on test plans to be run on the device, approve the devices for testing at third-party labs. Provide weekly status on all devices assigned.
• Providing priority of these devices for test plan evaluation at our internal lab.
• Developing, documenting, and sharing processes defined to assist in supporting 5G SA/NSA, 5G RedCap, 5G VoNR, etc.
• Navigating complex business and management challenges, collaborating across a variety of internal teams, and leading a small team of professionals focusing on 5G requirements, testing scope, automation, and IT integration.
• Managing projects related to SIM cards and eUICC (GSMA SGP.02, SGP.22, and SGP.32) and establish a process for developing testing/certification for FWA, IoT, and Telematics devices.
• Managing and maintaining SIM procurements, new SKU creation, requirements/certification process development, and inventory management.
• Facilitating strategic discussions and brainstorming improvement opportunities with FWA, M2M, and SIM operational teams.
• Setting up the profile of the device for activation and billing.
• Building and maintaining partnerships with key OEMs and SIM vendors.
• Interfacing with IT and PMO organizations to develop system enhancements.
• Managing delivery timeline to implement and streamline FWA, IoT/M2M processes.
• Managing activities to introduce new processes and systems to operations.
• Monitoring process performance to drive improvement and ongoing process/system enhancements.

What We're Looking For...

You'll need to have:

• Bachelor's degree in System Engineering, Computer Science, or related field or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Five or more years of technology experience engaged in engineering, development.
• Strong Product Development background with key focus on Enterprise use cases around managed network services (SDN, MEC, Cloud, 4G & 5G).
• Knowledge of 5G NSA/SA, 5G RedCap, network slicing, IoT, cloud integrations, LPWAN technologies.
• Deep understanding of 5G/LTE technologies, standards, and deployment architectures (including RAN, Core Networks, transport).
• Experience in managed network services like LAN, WAN, 4G or 5G enabling services on cloud platforms (AWS, Azure, GCP, etc.).
• Demonstrated facilitation and project management capabilities with a track record of accomplishing goals on deadline.
• Ability to present complex ideas in simple terms and obtain buy-in from stakeholders.
• Ability to translate market/customer needs into well-conceived, cost-effective solutions and proposals.
• Ability to effectively interact with all levels of management across various organizations.
• Technical aptitude with good understanding of IT, finance, contracting, onboarding, private network, revenue assurance, provisioning, and device/network management processes.
• Knowledge of one or more systems: M2M Operational Center, OD Portal, DMD, UWS/IoT Order Flow, Vision/CPI, 5G, LTE Compliance, Certification, RF Testing.

Even better if you have one or more of the following:

• Master's degree.
• Experience in working with global clients.
• Analytical skills and experience in developing user stories, and data modeling.
• Proficiency in JIRA, Agile Process, Microsoft Word, Excel, Power Point, Visio.
• Demonstrated excellent verbal, written, analytical, and communication skills.
• Demonstrated ability to influence organizational direction and departmental initiatives working with all leadership levels.
• Demonstrated ability to diagnose device, network, and operation issues.
• Demonstrated excellent problem-solving and negotiation skills.
• Excellent written and verbal communication skills.
• Energetic and proactive with a strong sense of urgency.
• Strong multi-tasking skills with attention to detail.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where You'll Be Working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

4