Director, Product Management, Ecommerce Store Fulf...

Director of Product Management for eCommerce Store Fulfillment

As Director of Product Management for eCommerce Store Fulfillment, you will own the strategy, roadmap, and execution of products that enable Walmart's stores to operate as fulfillment hubs. You'll lead the development of tools and platforms that empower associates to pick, pack, and ship/deliver online orders with speed, accuracy, and efficiency—directly impacting customer satisfaction and Walmart's ability to scale omnichannel commerce.

In this role, you'll lead a team of product managers and work closely with engineering, design, store operations, supply chain, and last mile delivery teams. Your leadership will drive solutions that improve the associate experience, streamline operations, and deliver on Walmart's customer promise.

Key Responsibilities

• Product Vision & Strategy
  • Define the product vision and roadmap for eCommerce store fulfillment platforms, aligned to Walmart's omnichannel strategy.
  • Drive innovation in how stores fulfill online orders across pickup, delivery, and shipping channels.
  • Partner with stakeholders across Operations, Supply Chain, and Technology to ensure products meet both customer and associate needs.
• Execution & Delivery
  • Lead product teams to design and deliver store fulfillment tools for order picking, packing, inventory management, and handoff.
  • Translate business and customer needs into clear product requirements and prioritize initiatives that maximize impact.
  • Establish key success metrics (fulfillment speed, order accuracy, associate productivity, customer satisfaction) and drive continuous improvement.
• Associate & Customer Experience
  • Build intuitive, scalable tools that make store fulfillment easier and more efficient for associates.
  • Ensure customers receive fast, accurate, and reliable pickup and delivery experiences.
  • Enable real-time visibility and communication across fulfillment stages to increase transparency and trust.
• Technology & Innovation
  • Collaborate with engineering and data science to leverage automation, AI/ML, and predictive analytics in order fulfillment.
  • Optimize fulfillment workflows, from order batching to inventory placement, to reduce costs and increase efficiency.
  • Evaluate emerging technologies (robotics, in-store automation, computer vision) for integration into store fulfillment.
• Leadership & Collaboration
  • Manage, mentor, and grow a team of product managers, fostering a culture of innovation, collaboration, and accountability.
  • Partner with UX, engineering, and operations leaders to deliver holistic, end-to-end solutions.
  • Influence executive stakeholders with data-driven insights and clear strategic narratives.

Qualifications

• 10+ years of product management experience, with at least 3–5 years in leadership roles.
• Proven success delivering large-scale retail, logistics, or eCommerce fulfillment products.
• Strong technical background with experience in APIs, automation, and optimization platforms.
• Deep understanding of store operations, eCommerce fulfillment, and omnichannel retail.
• Excellent leadership, communication, and cross-functional collaboration skills.
• Bachelor's degree in Business, Engineering, or related field required; MBA or advanced degree preferred.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $130,000.00-$260,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications

Option 1: Bachelor's degree in computer science, engineering, or related area and 13 years' experience in product management. Option 2: 15 years' experience in product management or related area.

Preferred Qualifications

Master's degree in Computer Science, Engineering, Business Administration, or related area and 12 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.