Director, Product Management

Director - Product Management

Data driven product decisions requires knowledge of product and feature analytics. Data analysis tools and techniques. Research for analysis activities. Documentation procedures for example data logs. Modern industry practices and emerging trends to extract insights and promote the value of insight extraction from complex data analytics. Guides and extracts relevant data to drive effective product decisions. Demonstrates awareness of best practices in insight extraction from databases techniques. Independently drives product feature analytics.

Driving customer client needs requires knowledge of customer and business problems. Design thinking dependencies and impacts on product processes ways of working. Journey mapping process optimization communication and influencing techniques to build and maintain consistent relationships with customers and proactively identifies customer needs. Creates scalable processes to gather and analyze customer experiences. Demonstrates a deep understanding of customer needs to make decisions. Designs and implements new barrier free processes. Coaches team members to improve focus on the customer.

Product roadmap and development requires knowledge of product roadmap development techniques. Roadmap presentation roadmap features and items. Project management techniques. Modern business practice for example agile methodologies. Scrum minimum viable product MVP creation. Product development lifecycles. Product development concepts for example crossing the chasm to develop and own roadmaps across a complex product. Ensures and drives communication for internal and external stakeholders. Interfaces with and influences partners to secure resources and alignment. Mentors team members on product roadmap and development. Establishes product roadmap expectations performance measures and goals. Drives alignment of features for a complex product by navigating through organizational market constraints. Manages roll out and scaling using an MVP approach of complex products features.

Product vision and strategy requires knowledge of problem formulation and solutioning hypothesis framing. Business strategies business management practices across multiple domains. Customer segments and needs. Domain specific knowledge go to market strategies. Industry environmental and economic factors and competitors. Product discovery process product vision product strategy and challenges. Rapid prototyping and lean experimentation methodologies. Concepts of first principle whole product and crossing the chasm to own a complex customer problem and or product requirement need as well as upstream and downstream impacts. Builds new ideas and strategies using whole product concepts. Identifies new uncharted areas for value creation. Independently articulates problem statements and defines success metrics for example key performance indicators. Promotes product strategies and vision to stakeholders. Drives go to market strategies to ensure mass adoption.

Influencing and building stakeholder consensus requires knowledge of verbal nonverbal behaviors. Application and allocation of business communication styles techniques in ambiguous and challenging situations. Situational awareness. Elements of emotional intelligence and influencing styles communication channels mediums interpersonal skills and universal relationship building to lead discussions with varying viewpoints and influences audiences. Leverages fact based data and analytics insights to build a cohesive narrative. Demonstrates decision and coordination skills. Serves as a trusted advisor to stakeholders on the product technology matters. Provides timely feedback and seeks internalizes and utilizes feedback received.

Technology orientation requires knowledge of competitive technology landscapes. Existing portfolio of enterprise systems technologies services and architecture. Common PaaS and IaaS technologies and environments. Software quality assurance methodologies tools processes and checkpoints. Emerging technology and industry trends product and technology innovation to drive business and user acceptance testing for complex products. Manages the adoption of new and emerging technologies. Possesses an understanding of complete systems architecture services involved and the database and cloud technologies used. Demonstrates awareness of system architectural principles. Demonstrates awareness of technical topics at a conceptual level as well as the systems and data that enable major capabilities and drives innovation.

In depth domain expertise requires knowledge of domain specific methodologies tools and processes. Domain specific products domain specific best practices. Domain specific market standards in product platform architecture to demonstrate awareness of various principles ways of working and terminologies across a domain. Compares and contrasts the latest developments and emerging trends and issues in a domain identifies areas of innovation within a domain while understanding downstream impacts on subdomains. Identifies areas for the implementation of new processes automation techniques and updated ways of working while understanding downstream impacts on subdomains.

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the open door policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas.