Staff, Product Manager - Catalog & Item Management

Staff Product Manager - Catalog & Item Management

Sam's Club is seeking a strategic and data-driven Staff Product Manager to lead initiatives within our Catalog and Item Management Team. This role is pivotal in shaping the way members discover, interact with, and purchase products across our digital and physical channels. You will drive innovation in item setup, enrichment, categorization, and lifecycle management—ensuring our catalog is accurate, scalable, and optimized for member experience and operational efficiency.

What You'll Do…

• Make Data-Driven Product Decisions - Leverage data tools and analytics to uncover catalog trends, improve item accuracy, and define success metrics in partnership with engineering and analytics teams.
• Drive Customer & Member Needs - Identify and address member pain points in item search and selection. Enhance catalog experiences through journey mapping, process simplification, and content quality improvements.
• Own Product Roadmap & Development - Prioritize features that streamline item onboarding and enrichment. Lead MVP rollouts and align cross-functional teams.
• Define Product Vision & Strategy - Test hypotheses through rapid experimentation and explore emerging tech like AI/ML for item classification. Communicate strategy and impact clearly.
• Foster Stakeholder Alignment - Build consensus across merchandising, supply chain, and tech teams. Present data-driven recommendations and foster collaboration through clear communication.
• Champion our Culture & Ethics - Sam's Club's values. Promote inclusion, support outreach initiatives, and foster a respectful, high-performing team environment.

What You'll Bring…

• A passion for improving member experience through smarter catalog systems.
• A strategic mindset with a bias for action and experimentation.
• Strong communication and stakeholder management skills.
• A commitment to excellence and continuous improvement.

Minimum Qualifications...

Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.

Preferred Qualifications...

Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.