(USA) Group Director, Product Management, Sparky, Shopping Experience

Group Director, Product Management, Sparky, Shopping Experience

Walmart is hiring an experienced leader for the product organization responsible for Sparky, our AI-powered shopping experience, with full ownership of product vision, platform, metrics, and execution. This leader will define and deliver the multi-year roadmap to establish Sparky as the default interaction layer across Walmart's app and web worldwide, including the highest-traffic experiences like Search, Product Detail Pages, and Customer Care while building toward external agent-to-Walmart-agent commerce. The leader will be responsible for running Sparky as a business, owning core KPIs including engagement rate, task completion, conversion and GMV lift, with clear executive reporting. The role includes building and scaling the Sparky platform: conversational UX primitives and animations; multimodal foundations across voice and vision; intent understanding and routing with measurable classification accuracy; and an agentive framework that enables Walmart teams to build and own domain-specific agents (e.g., cancel orders, update payment methods, customize cakes, brand modules in Search). A primary mandate is expanding agentive commerce so customers complete high-frequency actions natively within Sparky instead of being deep-linked elsewhere, systematically converting prioritized fallback prompts into end-to-end flows. The leader will also drive personalization using behavioral and membership signals, within conversational flows while protecting relevance and trust, and extend the Sparky platform across international markets and Sam's Club with a clear localization and reuse strategy.

Qualifications

15+ years in Product Management, with 5+ years leading large PM organizations

Experience building AI/ML-powered consumer products at scale

Proven track record driving measurable revenue impact (conversion, GMV, ads, or cost reduction)

Experience building platform products used by internal developer teams

Strong technical fluency (LLMs, intent classification, agent frameworks, APIs, experimentation systems)

Experience running high-scale experimentation (A/B, multivariate)

Experience leading cross-functional orgs across engineering, data science, design, and business

Minimum Qualifications

Option 1: Bachelor's degree in computer science, engineering, or related area and 15 years' experience in product management. Option 2: 17 years' experience in product management or related area.

Preferred Qualifications

Master's degree in Computer Science, Engineering, Business Administration or related area and 14 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.