(USA) Senior Manager, UX Design - Associate Experi...

Senior Manager, UX Design

At Walmart International, we are seeking a Senior Manager, UX Design to lead design strategy and execution for Walmart's enterprise-facing tools, including store systems, warehouse applications, and delivery driver experiences. Based in Sunnyvale, CA (on-site, 5 days a week), this role will shape the digital ecosystem that empowers our associates to deliver excellence every day.

What You'll Do

Design Leadership & Strategy

• Define and drive the UX vision for associate-facing and driver tools, aligning with Walmart's enterprise priorities.
• Identify experience gaps and translate business needs into actionable design strategies.
• Establish and advocate for best practices in interaction design, usability, and accessibility across platforms.

Team Development & Coaching

• Build, mentor, and inspire a high-performing design team, providing career growth opportunities through coaching, feedback, and stretch assignments.
• Foster a culture of belonging, creativity, and continuous learning.

Cross-Functional Influence

• Partner with Product, Engineering, Operations, and Business stakeholders to shape product direction, ensuring associate needs are at the center of decisions.
• Build strong relationships across functions and geographies, influencing without authority to drive alignment and execution.

Operational Excellence

• Oversee multiple initiatives simultaneously, ensuring projects are delivered on time, at quality, and with measurable impact.
• Anticipate risks and develop contingency plans, while ensuring adaptability in execution.

Communication & Advocacy

• Represent design strategy at senior leadership forums with clarity, confidence, and data-driven storytelling.
• Advocate for associates' needs by bringing user insights and empathy into decision-making.

What You'll Bring

Strong critical thinking and problem-solving abilities with a systems-thinking approach.

Exceptional communication and storytelling skills for executive and cross-functional audiences.

Deep expertise in user research, interaction design, and design operations.

Ability to thrive in ambiguity, influence without authority, and drive consensus across XFN partners.

Strong leadership presence with the ability to coach, mentor, and inspire design teams.

Strategic mindset with experience identifying gaps, shaping roadmaps, and delivering measurable impact.

10-12+ years of professional experience in UX, Product Design, or related fields.

5+ years of experience managing and scaling design teams, preferably in enterprise or logistics/retail tools.

Proven track record of delivering strategic design initiatives with measurable business impact.

Preferred: Experience in retail, supply chain, or large-scale enterprise software.

Familiarity with accessibility standards, inclusive design practices and localization.

Spanish language proficiency is a plus.

This role is onsite 5-days a week.

Benefits

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $143,000.00-$286,000.00. Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

Stock

Minimum Qualifications

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. 2 years' supervisory experience.

Preferred Qualifications

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.