(USA) Staff, Product Manager

Product Manager

You will own the strategy, development, and adoption of core product capabilities — including a front-end component library, role-based access, and an insights platform engine — that streamline development and empower merchants globally. You will define and deliver the mobile merchant experience, collaborate with global teams, and drive adoption of common platforms across partner applications. Your success will be measured by accelerated development cycles, increased platform adoption, improved customer satisfaction, and measurable business outcomes from insights-driven product decisions.

Deliver scalable, reusable solutions

• Lead the development of a front-end library of common components to accelerate product delivery and reduce development time by measurable percentages.
• Drive adoption of common components across partner applications, targeting full migration of agreed-upon tools by set deadlines.

Define and execute mobile merchant experience

• Own the end-to-end vision for mobile merchant workflows, including UI/UX, performance metrics, and adoption KPIs.
• Partner with design, engineering, and merchant teams to deliver a mobile strategy that drives engagement and satisfaction across global markets.

Lead platform & access initiatives

• Build and launch a role-based access control system as a centralized hub for managing user permissions, achieving targeted accuracy and compliance standards.
• Develop and scale an insights platform engine to centralize sales intelligence, enabling prioritization of opportunities by urgency and business impact.

Drive strategic product decisions

• Apply product analytics, customer insights, and market research to prioritize the roadmap for maximum ROI.
• Lead MVP delivery cycles for new capabilities, iterating based on performance data to meet adoption and satisfaction goals.

Influence and align across the organization

• Collaborate with global product managers to align priorities and secure buy-in for cross-platform initiatives.
• Build consensus with stakeholders and resolve adoption barriers for common components and shared systems.

Innovate with emerging technologies

• Explore applications of generative AI to improve product capabilities and accelerate development workflows.
• Identify, prototype, and evaluate innovative approaches to improve efficiency and user experience.

What You'll Bring

Core product management expertise

• Strong foundation in product management, with a track record of delivering end-to-end solutions from concept to launch.
• Strategic thinking with experience in defining product vision, influencing direction, and executing at scale.

Mobile product strategy experience

• Ability to define and deliver mobile experiences, ideally for merchant or B2B contexts.
• Experience setting mobile KPIs and delivering measurable improvements in performance and adoption.

Technical & platform knowledge

• Familiarity with front-end frameworks, component libraries, role-based access systems, and platform architecture.
• Ability to collaborate effectively with engineering teams to ensure technical feasibility and high-quality delivery.

Data-driven decision making

• Proficiency in leveraging analytics and insights platforms to guide product strategy and prioritize features.
• Experience measuring success using adoption rates, satisfaction scores, and operational efficiency gains.

Collaborative global mindset

• Experience working with global teams, aligning across regions, and adapting products for diverse markets.
• Skilled in stakeholder engagement and influencing adoption of shared platforms.

Innovation & adaptability

• Comfort experimenting with new approaches and integrating emerging technologies such as generative AI.
• Ability to thrive in ambiguous environments, adapting plans to meet evolving business needs.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $143,000.00-$286,000.00. Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications

Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.

Preferred Qualifications

Master's degree in Computer Science, Engineering, Business Administration or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.

Primary Location

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.