Design Specialist: Pottery Barn

Design Specialist

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's West Elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn store in Perth, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. In this permanent part-time role, you will work 30 hours per fortnight with a fixed two-week rotating roster including alternate weekends.

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life's most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

• Provide personalised design consultations in-store, in-home, virtually and via chat
• Provide tailored recommendations on products, colours, and designs that align with each client's style and needs
• Drive sales through expert product knowledge and B2B opportunities
• Build and maintain lasting client relationships, including contacting them about new product arrivals, sales, and decorating classes
• Maintain visual merchandising, process transactions, and follow WHS standards

What You Will Bring to the Role:

• 1–2 years' design experience
• Retail sales experience in home furnishings and a strong service mindset
• Confident communication and ability to build lasting client relationships
• Proactive, organised and able to manage multiple projects
• Flexibility to work weekends, peak periods, and travel for home consults

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the team? Apply today!