Tech Lead Product Manager

Lead Product Manager

We are looking for a Lead Product Manager to join our growing Digital Merchandising Systems product team.

You will be a senior member of the product team responsible for defining strategy, conceptualizing, designing and delivering the merchandising systems that drive Williams-Sonoma Inc.'s omni-channel business. As Lead Product Manager, you will own the product roadmap, define business requirements and lead delivery of scalable merchandising solutions across all brands.

Web merchandising is at the heart of our business. This role is responsible for designing and delivering the tools our brands need to manage product assortment, enrichment, and presentation at scale. You will partner closely with Merchandising, Technology, UX, and Supply Chain teams to drive platform evolution, standardization, and operational efficiency.

The ideal candidate has deep experience modernizing merchandising and product information systems in an eCommerce retail environment, with strong technical fluency and the ability to lead complex cross-functional initiatives.

Responsibilities:

• Own and drive the Digital Merchandising Systems strategy and multi-year roadmap
• Lead execution of large-scale, cross-functional initiatives across WSI brands
• Partner with Engineering and Program Management to deliver high-quality solutions
• Serve as primary liaison between Business, UX, and Technology teams
• Influence senior leadership on product direction, trade-offs, and investment priorities
• Drive standardization and scalability across merchandising platforms
• Define and track KPIs to measure feature effectiveness and business impact
• Develop business requirements, user stories, and functional specifications
• Lead cross-brand initiatives and identify opportunities for reuse and efficiency
• Facilitate issue resolution, risk management, and escalation when necessary
• Drive adoption of new tools, processes, and platform capabilities
• Mentor junior product managers and contribute to team development
• Support User Acceptance Testing and production readiness
• Provide ongoing support to Business and Tech teams as needed

Criteria:

• 8+ years of product management experience
• Bachelor's degree in Computer Science, Engineering or equivalent work experience
• Experience working within Agile/Scrum environments
• Deep experience in merchandising systems (PIM, MDM, pricing, PO lifecycle)
• Strong understanding of eCommerce platforms (WCM, eCom, EDAM)
• Proven ability to lead large-scale platform initiatives from concept to delivery
• Ability to operate across business and technical domains
• Strong technical acumen and ability to manage trade-offs
• Excellent communication and stakeholder management skills
• Experience influencing senior leadership and driving alignment
• Strong execution focus with ability to manage ambiguity
• This role requires being onsite in the San Francisco office Monday through Thursday

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $135,000 - $165,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Job Info

• Job Identification 18388
• Posting Date 04/29/2026, 11:10 PM
• Locations 100 North Point, San Francisco, CA, 94133, US
• Job Schedule Full time
• Job Shift Day