At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
Workday is looking for a Senior Product Manager to help us provide a fabulous experience to our end users! Our team of experienced HCM Core product managers deliver new features, resolve product defects, and maintain compliance for Workday HCM.
At Workday, our Product Managers are the voice of the customer and domain specialists. Drawing on your own proven experience and expertise, and in collaboration with our customers, you will be responsible for contributing to our next generation HCM Core solutions. With a strong emphasis on the end user, you will deliver an unparalleled experience that will excite our customers and provide them with the capabilities to excel.
Conduct research and discovery to shape and validate requirements, write user stories, and use prioritization techniques to manage the backlog.
Engage with customers by monitoring enhancement requests and conducting analysis for business and functional requirements.
Work across teams to identify impact, workarounds, and solutions for customer-facing issues.
Handle time sensitive escalated issues.
Assist customer support teams by reviewing and documenting replication steps for customer issues as well as providing logical, sometimes complex, requirements for solving.
Assist with providing effective customer-facing documentation.
Passionate about HR Systems with a solid understanding of Product Management best practice.
5+ years of experience working in a relevant role, such as a product manager, business analyst, support analyst, or consultant.
A highly motivated, quick learner, who thrives on creatively solving tough problems in a fast-paced agile environment.
Experience researching, summarizing, and prioritizing customer business requirements.
Demonstrated success working with product teams building products that customers love and that deliver results.
Strong analytical skills and a demonstrated ability to use data to drive decision making in product development.
Excellent interpersonal and customer relationship skills.
Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks.
Motivated to continue learning and become an expert in HCM.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.