Telemarketing Specialist (envision)

Telemarketing Specialist

Do you thrive on connecting with people, inspiring curiosity, and sparking excitement? At WorldStrides, we give students the opportunity to discover the world through transformative educational travel — and you could play a vital role in making that happen.

We're looking for a motivated, articulate, and energetic Telemarketing Sales Representative to join our outreach team. In this role, you'll connect with parents, students, and prospective travelers by phone, sharing the unique value of our programs and guiding them toward unforgettable learning experiences.

Responsibilities

• Make outbound calls to prospective parents, students, or leads using provided scripts and contact lists.
• Handle inbound calls from prospective parents and students and discuss the value of the program.
• Clearly communicate the value of our programs and answer basic questions
• Maintain accurate records of calls, outcomes, and follow-ups in CRM system
• Meet daily and monthly call quotas and sales performance targets
• Follow up with interested contacts to guide them through next steps.

Qualifications

• Previous experience in telemarketing, customer service, or sales preferred
• Excellent verbal communication and listening skills
• Comfortable speaking on the phone for extended periods
• Basic computer proficiency and familiarity with Windows basics like Excel and Word, and preferably on CRM tools as well
• Strong organizational skills and attention to detail

Work Perks

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance.
• +10% of gross salary as food stamps.
• 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Statutory Holidays by Mexican Federal Labor Law.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Flexible work schedule providing on-site and hybrid opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness opportunities.
• Employee Assistance Program (EAP)
• Paid statutory parental leave.