Group Product Manager

Group Product Manager

At Intrepid Direct Insurance, we are redefining the business insurance experience with a direct-to-insured model. We are seeking a Group Product Manager (GPM) to lead a small, high-impact team of Product Owners and Business Analysts focused on driving innovation, operational excellence, and customer-centric growth.

This is a hands-on leadership role, ideal for someone who enjoys shaping product strategy while staying close to execution. You'll oversee product areas including Customer Experience & Growth, Innovation & Emerging Technology, and Insurance Operations & Productivity, ensuring alignment with business goals and delivering measurable impact.

You'll thrive in this role if you...

• Are a product leader who still loves being close to the work.
• Are energized by the challenge of building scalable solutions that support long-term.
• Have natural curiosity and are constantly exploring new ways to solve problems.
• Are passionate about using technology to innovate and solve real business problems.
• Enjoy mentoring and developing product talent.
• Understand the nuances of insurance operations.
• Are obsessed with delivering value to customers and measuring what matters.
• Want to help shape the future of a modern, direct-to-insured insurance company.

Responsibilities

• Lead and mentor a team of Product Owners and Business Analysts across three key product domains:
• Innovation: exploration and development of new solutions that leverage data, analytics, and AI to improve business and customer outcomes.
• Operations & Productivity: streamlining internal workflows and enhancing insurance processes across all aspects of the policy lifecycle.
• Customer Experience & Growth: optimizing tools, workflows, and experiences that empower our team to deliver exceptional service and drive customer growth.
• Define and drive product strategy and roadmaps in collaboration with business and engineering.
• Partner with stakeholders across underwriting, claims, sales, marketing, operations, and engineering to align product initiatives with company goals.
• Partner with engineering to deliver intuitive, scalable solutions that improve quoting, onboarding, servicing, and reporting.
• Support the team in product discovery, writing clear requirements, prioritizing backlogs, and delivering high-quality solutions.
• Foster a culture of experimentation, continuous improvement, and customer obsession.
• Track and report on product performance, team progress, feature adoption, and key business outcomes.
• Champion cross-functional collaboration, communication, and innovation across the organization.

Qualifications

• 10+ years of product management experience, including 3+ years in a leadership role.
• Proven success leading cross-functional product teams in a fast-paced, agile environment. Startup experience is a plus.
• Strong understanding of insurance operations, customer experience, and/or technology driven innovation.
• Experience working in B2C distribution models.
• Excellent communication, stakeholder management, and critical thinking skills.
• Comfortable balancing strategic planning with hands-on execution.
• Familiarity with tools like Jira, Confluence, Figma, and analytics platforms (e.g., Looker, Power BI).
• Data-driven mindset with ability to interpret and act on customer and performance insights. Experience with AI/ML, workflow automation, or CRM systems is a bonus.

This role is based in our Overland Park, KS office. It is a full-time, in-office role.