Principal Product Manager – Quickbooks Capital Lending Marketplace

Join Our Mission

Intuit is a global technology platform company that helps our customers and communities overcome their most important financial challenges. Around the world, we enable prosperity for over 50 million consumers, small businesses, and self-employed customers.

The Mission

Small businesses fuel the global economy. In the US alone, they employ 60% of the workforce and create 80% of new jobs. Yet, the odds are stacked against them: one in two fails within five years. One of the most severe challenges a small business faces is managing their cash flow: balancing inflows and outflows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for profit or a rainy day. At QuickBooks, we aren't just building software; we are increasing the survival rate of entrepreneurship globally.

The QuickBooks Capital Marketplace provides small businesses with easy, transparent access to credit for any type of funding need they might have. Our data shows that customers who take capital grow revenue more quickly than their peers, and our mission is to ensure that capital is available wherever and whenever our customers may need it.

The Opportunity

This role is responsible for the growth and evolution of Quickbooks' Capital Lending Marketplace, connecting millions of small businesses with a diverse suite of qualified lenders. Marketplace is already live, is in a hyper growth phase, and is a key priority. We're hiring a strategic, data-savvy product manager to connect lender supply and customer demand and drive Marketplace to new heights.

Responsibilities

• Drive a bold and innovative product strategy for the Lending Marketplace - a top strategic focus for Intuit - and interact regularly with the Senior Leadership Team
• Be customer-obsessed and lead the team to build delightful and seamless customer experiences across both sides of the Marketplace - SMBs in need of financing AND the Lending Partners serving QuickBooks SMBs
• Perform customer-centric research, rapid experimentation, and drive awareness and support throughout the QuickBooks organization
• Strategically partner with Business Development, Partnership Operations, Lending Platform, Marketing, Data Science, Legal & Compliance teams, as well as other product surface owners across QuickBooks
• Be the domain expert for your product and drive execution on the team's roadmap through agile engineering sprints, prioritizing between new features, customer feedback and ongoing Marketplace performance
• Encourage a culture of experimentation, learning, and a growth-mindset - never settling for the status quo and innovating on the bleeding edge of what's possible

Qualifications

• 8+ years designing and delivering world-class products in a Product Management role with a proven track record of delivering results. Experiences with 2-sided networks (eg. Marketplaces) and/or Lending a plus.
• Familiarity with other financial products used to manage cash flow: lending, merchant cash advances, factoring; basic knowledge of financial industry laws and regulations, a plus
• Proficiency utilizing the latest AI tools, particularly for research, analysis, and prototyping.
• Passionate about solving customer problems (the big ones and the small ones)
• Strong communication skills with engineering, business, design, and executive stakeholders
• Demonstrated ability to understand and discuss technical concepts, manage trade offs, and efficiently frame and evaluate new ideas
• High level of professionalism, passion and a sense of urgency to "make things happen".
• Bachelor's degree required. A major in Computer Science, Electrical Engineering, or a related technical discipline a plus

Why Join Us?

• Impact at Scale: Marketplace is a core pillar of Quickbooks Capital and our mission to help millions of small businesses survive and thrive through easier access to capital.
• Visibility: While Marketplace is still in its early innings, we - and our leadership team - believe in its critical role to serve every small business with credit, regardless of their size or specific type of financing. This role will have a high degree of autonomy, impact, and leadership team visibility.
• Culture: You'll join a team where the bar is high, the customer impact is real, and the opportunity to innovate is at a massive scale. And we have a good time while doing it!

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area California $ 243,000- 328,500